Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing analytics team and design impactful operational frameworks.
- Company: Join Wolters Kluwer, a global tech innovator making a real difference.
- Benefits: Competitive salary, career growth, and the chance to shape data-driven decisions.
- Why this job: Make an impact with your analytical skills in a dynamic environment.
- Qualifications: 8+ years in analytics, strong communication, and leadership skills required.
- Other info: Opportunity to work with cutting-edge technology and drive operational improvements.
The predicted salary is between 60000 - 84000 £ per year.
Build and lead a high‑performing analytics team (estimated 1–2 direct reports) and serve as the technical and strategic lead for Health Operations analytics.
Responsibilities
- Design and implement comprehensive analytics framework for Health Operations including consistent operational data definitions along with KPI and metrics hierarchies.
- Develop and maintain executive dashboards, scorecards and reporting systems that provide clear visibility into operational performance drivers, cost trends, and capacity utilization across Health Operations.
- Design diagnostic tools that enable Health Operations to quickly identify root causes of performance variances and cost overruns.
- Design predictive models that forecast operational demands, identify capacity constraints, vendor mix, and project cost trends, identify inefficiencies, waste, and optimization opportunities through data analysis and recommend process improvements based on performance trend.
- Partner with centralized analytics teams to ensure the availability and accuracy of operations data as well as align with divisional standards on tools and platforms, data strategy and governance, privacy and security controls, preferred vendors, or other best practices.
- Partner with Health Operations leaders to understand decision‑making needs, translate business questions into analytical approaches, and build team's capabilities to leverage data effectively.
- Drive adoption and monitor usage of operations BI tools and techniques to evaluate effectiveness and enhance team decision‑making speed and accuracy.
- Establish measurement frameworks to track the impact of operational initiatives ensuring accountability for benefits delivery.
- Create standardized reporting cadences for operational reviews.
- Advocate for data‑driven decision‑making across all operational processes.
Qualifications & Experience
- Expert user of business intelligence platforms such as Tableau, Power BI, or similar visualization tools with the ability to design effective dashboards and reports that drive decision‑making.
- Deep expertise in data visualization, predictive analytics, and performance management.
- 8+ years of progressive experience in analytics or business intelligence including 3–5 years of experience in operations or customer service analytics.
- Ability to ensure consistency and scalability of analytics solutions across systems.
- Strategic thinker who can translate complex analytical concepts into clear business insights and actionable recommendations for non‑technical audiences.
- Strong storytelling and executive communication skills.
- Excellent stakeholder management skills and ability to influence and partner with senior leaders.
- Strong program management capabilities including the ability to prioritize competing demands, manage multiple workstreams, and deliver results.
- Advanced degree in Analytics, Data Science, or related quantitative field.
- Extensive and progressive experience in analytics or business intelligence including demonstrable experience in operations or customer service analytics.
- Demonstrated success leading analytics initiatives that drove measurable operational improvements and cost savings.
- Experience building and managing small analytics teams, including recruiting, developing, and retaining analytical talent.
Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We're innovators with impact. We provide expert software and information solutions that the world's leading professionals rely on, in the moments that matter most. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Operations Business Intelligence Associate Director employer: Wolters Kluwer
Contact Detail:
Wolters Kluwer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Business Intelligence Associate Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Business Intelligence Associate Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some real-world projects. Whether it's through freelance gigs or volunteering, showcasing your skills in data visualisation and predictive analytics will make you stand out. Plus, it gives you fresh examples to discuss during interviews!
✨Tip Number 3
Prepare for those interviews by brushing up on your storytelling skills. You’ll need to translate complex analytical concepts into clear insights. Practice explaining your past projects and how they drove operational improvements – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Business Intelligence Associate Director
Some tips for your application 🫡
Show Off Your Analytics Skills: Make sure to highlight your experience with business intelligence platforms like Tableau or Power BI. We want to see how you've used these tools to create dashboards and reports that drive decision-making.
Tell a Story with Your Experience: When detailing your past roles, focus on how you’ve translated complex data into actionable insights. We love candidates who can communicate their findings clearly, especially to non-technical audiences.
Demonstrate Leadership in Analytics: If you've built or managed analytics teams before, shout about it! We’re looking for someone who can lead a high-performing team, so share your experiences in recruiting and developing talent.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Wolters Kluwer
✨Know Your Analytics Inside Out
Make sure you’re well-versed in the latest business intelligence platforms like Tableau and Power BI. Be ready to discuss how you've used these tools to create impactful dashboards and reports that drive decision-making.
✨Showcase Your Leadership Skills
Since this role involves leading a small analytics team, prepare examples of how you've successfully built and managed teams in the past. Highlight your experience in recruiting, developing talent, and driving team performance.
✨Prepare for Technical Questions
Expect questions that dive deep into predictive analytics and performance management. Brush up on your knowledge of designing diagnostic tools and predictive models, and be ready to explain complex concepts in simple terms.
✨Demonstrate Your Strategic Thinking
Be prepared to discuss how you translate business questions into analytical approaches. Share specific examples of how your insights have led to operational improvements and cost savings, showcasing your ability to influence senior leaders.