At a Glance
- Tasks: Deliver software installations and upgrades while solving complex technical challenges.
- Company: Join a leading tech firm focused on innovative solutions and customer success.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with evening and weekend work to support customer needs.
- Why this job: Make a real impact by working directly with customers and cutting-edge technologies.
- Qualifications: Strong SQL Server and T-SQL skills; problem-solving mindset required.
The predicted salary is between 50481 - 61699 £ per year.
About the role
As a Senior Technical Consultant, you will deliver business-critical CCH software installations, upgrades and server migrations within customer-managed IT environments. This is a hands-on technical role suited to someone with strong Microsoft SQL Server, T-SQL and Windows infrastructure experience who enjoys solving complex technical challenges. You will work directly with customers to ensure successful project delivery, minimise operational risk and provide expert technical guidance throughout implementation and migration activities. While experience with CCH products is beneficial, it is not essential. We are looking for strong technical problem solvers with the ability to learn new technologies quickly. The role includes planned evening and occasional weekend work to support customer deployments outside of core business hours.
Key Responsibilities
- Deliver software installations, upgrades and server migrations from planning through to completion.
- Install, configure and troubleshoot Microsoft SQL Server environments.
- Perform database backup, restore and migration activities.
- Use T-SQL to investigate and resolve database and application issues.
- Troubleshoot Windows Server, authentication, permissions, networking and application deployment issues.
- Support and diagnose issues within Citrix, Remote Desktop Services (RDS) and Azure Virtual Desktop environments.
- Analyse Windows, application and SQL Server logs to identify root causes.
- Use PowerShell and other automation tools to support delivery and troubleshooting activities.
- Work directly with customer IT teams and third-party providers to resolve technical issues.
- Ensure appropriate recovery and rollback procedures are in place for all business-critical work.
- Produce clear technical documentation and handover materials.
- Contribute to process improvements, automation initiatives and knowledge sharing.
Essential Skills & Experience
- Significant experience within IT infrastructure, technical support or application support environments.
- Strong knowledge of Microsoft Windows Server.
- Strong Microsoft SQL Server administration and T-SQL skills.
- Experience with SQL Server backup, restore and database migration.
- Ability to troubleshoot and write diagnostic SQL queries.
- Experience supporting and troubleshooting business-critical applications.
- Experience with Citrix, RDS, Azure Virtual Desktop or similar technologies.
- Solid understanding of networking, authentication, permissions and application dependencies.
- Experience using technical logs and diagnostic tools to investigate incidents.
- PowerShell or similar scripting experience.
- Ability to work independently and make sound technical decisions under pressure.
- Strong customer-facing communication skills.
- Flexibility to support agreed evening and weekend work requirements.
Desirable Skills & Experience
- C# and .NET development or code-review experience.
- Software development background.
- Experience diagnosing application issues through source code, logs and database analysis.
- Advanced SQL Server performance tuning and administration.
- Experience developing automation or diagnostic tooling.
- Knowledge of Wolters Kluwer CCH products or similar professional services software.
Key Behaviours
- Strong analytical and problem-solving skills.
- Ownership and accountability for delivering results.
- Calm, methodical approach in high-pressure situations.
- Curiosity and persistence when investigating unfamiliar issues.
- Commitment to continuous learning and development.
- Collaborative approach with strong knowledge-sharing habits.
- Professional and confident customer communication.
- Good judgement in managing technical risk, escalation and recovery planning.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Summary
Location: GBR - Kingston
Type: Full time
Technical Implementation Consultant in London employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive innovation in the IT GRC sector. With a strong focus on professional development, you will have access to extensive training and growth opportunities while working alongside industry leaders in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the chance to make a meaningful impact in both enterprise and public sector markets.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Implementation Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wolters Kluwer values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wolters Kluwer might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wolters Kluwer!
✨Direct Apply to Wolters Kluwer
Let's not forget to apply directly through the Wolters Kluwer website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Implementation Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wolters Kluwer.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wolters Kluwer. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wolters Kluwer
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
