Wolters Kluwer seeks a senior leader to manage the global TeamMate customer lifecycle from implementation through renewal, engaging ~3,000 customers and driving retention. You will lead the Professional Services, Customer Success, Customer Service, Sales Support and Retention functions to deliver value across the post-sales journey.
You will shape TeamMate strategy, budgeting, and go-to-market workstreams, and own the BI function that supports Sales, Marketing, Product, and post-sales teams.
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Global Ops & Growth Strategy Leader in London employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive innovation in the IT GRC sector. With a strong focus on professional development, you will have access to extensive training and growth opportunities while working alongside industry leaders in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the chance to make a meaningful impact in both enterprise and public sector markets.
