Wolters Kluwer is seeking a Technical Customer Service Specialist to provide essential technical support to clients, assisting with installation, troubleshooting and maintenance of products and services. You will help ensure a seamless post-sale experience, document inquiries, and escalate complex issues when needed.
The role requires following scripts, attending training sessions, and maintaining up-to-date knowledge of product features.
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Technical Support Specialist: Install & Troubleshoot in Kingston employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive innovation in the IT GRC sector. With a strong focus on professional development, you will have access to extensive training and growth opportunities while working alongside industry leaders in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the chance to make a meaningful impact in both enterprise and public sector markets.