Wolters Kluwer is seeking a Technical Customer Service Specialist to deliver essential technical support, assist with installation, and troubleshoot basic product issues for clients. You will document inquiries, follow scripts, and escalate complex problems when needed, contributing to post-sale satisfaction and knowledge base improvements.
Onsite engagement may be required as part of recruitment, with ongoing training to stay current on product features and updates.
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Technical Support Specialist: Customer Experience in Kingston upon Thames employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive innovation in the IT GRC sector. With a strong focus on professional development, you will have access to extensive training and growth opportunities while working alongside industry leaders in a supportive environment. Located in the UK, our team enjoys a flexible work-life balance and the chance to make a meaningful impact in both enterprise and public sector markets.
