At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and drive service improvements.
- Company: Wolters Kluwer, a leader in providing expert solutions across the EMEA region.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative environment with a focus on innovation and excellence.
- Why this job: Make a real impact by shaping customer support strategies in a global company.
- Qualifications: Proven leadership in technical support and strong knowledge of analytics tools.
The predicted salary is between 60000 - 75000 £ per year.
Wolters Kluwer in London is seeking a Manager Customer Service EMEA to lead an 8-person team across the EMEA region.
The role is hybrid, based in London with two days in the office weekly, and focuses on defining support strategy, enhancing customer experience, and driving global service improvements.
The candidate should have proven leadership in technical support, strong IT infra knowledge, and experience with analytics tools like Power BI and Tableau.
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EMEA Customer Service Leader — Hybrid in London employer: Wolters Kluwer
Wolters Kluwer TeamMate is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about content marketing in the B2B SaaS space. With a strong emphasis on professional development, employees are encouraged to grow their skills through various training opportunities while contributing to impactful projects that shape the future of risk and compliance. Located in a vibrant area, the company offers a dynamic environment where creativity thrives, making it an ideal place for individuals seeking meaningful and rewarding employment.
