At a Glance
- Tasks: Enhance sales operations by managing data and streamlining processes.
- Company: Join Wolters Kluwer, a global tech leader making a real impact.
- Benefits: Enjoy competitive pay, well-being programs, and a supportive work culture.
- Other info: Diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Be a key player in optimising sales efficiency and effectiveness.
- Qualifications: Experience in sales support, data analysis, and customer relations required.
The predicted salary is between 40500 - 49500 £ per year.
About the
Role: As a Senior Sales Support Specialist, you will be a key player in enhancing our sales operations through advanced support tasks.
You will contribute significantly to team goals by managing critical sales data, streamlining administrative processes, and providing valuable insights to support our sales efforts.
Your work will help optimize the efficiency and effectiveness of our sales team.
Responsibilities
- Manage complex sales order processing and tracking.
- Develop and update detailed customer quotes and proposals.
- Maintain and analyze comprehensive sales performance metrics.
- Conduct more advanced product training sessions for sales staff.
- Prepare high-quality sales documentation and presentations.
- Update and manage intricate customer database records.
- Organize and lead sales meetings and strategy sessions.
- Provide robust customer service support and issue resolution.
- Generate detailed sales analytics reports and insights.
- Coordinate large-scale sales events and campaigns.
Skills required
- Advanced Order Management: Expertise in handling complex sales orders.
- Customer Relations: Proficiency in resolving customer issues.
- Data Analysis: Ability to analyze and interpret sales data.
- Training Facilitation: Skills in leading comprehensive training activities.
- Documentation: Capability to create detailed and high-quality sales documents.
- CRM Mastery: In-depth knowledge of CRM tools and functionalities.
- Presentation Skills: Strong skills in creating and delivering presentations.
- Problem-Solving: Advanced skills in troubleshooting and resolving issues.
Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.
Our interview process is designed to assess your individual skills, experiences, and communication style.
We value authenticity and want to ensure we’re getting to know you—not a digital assistant.
To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.
We're innovators with impact.
We provide expert software and information solutions that the world's leading professionals rely on, in the moments that matter most.
You'll make a real difference in the lives of millions of people.
Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance.
Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
Wolters Kluwer reported 2025 annual revenues of €6.1 billion.
The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.
Our customers work in industries that impact the lives of millions of people every single day.
Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.
We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes.
Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.
We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems.
Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.
With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.
For more information about our solutions and organization, visit www. wolterskluwer. com, or follow us on Linked In, Instagram and Facebook.
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.
Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.
As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking.
We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
This principle is ingrained in our company values and articulated in our Code of Business Ethics.
At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us.
Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.
- That commitment has been recognized externally through Ragan's Top Places to Work for
- Employee
Wellbeing: Large Organization in 2024.
More recently, Wolters Kluwer was recognized by Forbes as one of America's Best Large Employers 2026 and America's Best Employers for Engineers 2026.
In 2025, Wolters Kluwer was also recognized by Forbes as one of America's Best Employers for Women.
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences.
We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.
GDPR Wolters Kluwer ("we" or "us") wants to inform you about the ways we process your personal information.
In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose.
You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
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Senior Sales Support Specialist employer: Wolters Kluwer N.V.
As a Sales Strategy Manager at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a commitment to employee growth, ensuring you can advance your career while making a meaningful impact on our revenue operations. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent environment for those looking to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Support Specialist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Support Specialist at Wolters Kluwer N.V., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wolters Kluwer N.V.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Support Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Support Specialist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wolters Kluwer N.V.:When writing your cover letter, make sure to tailor your message specifically for Wolters Kluwer N.V.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wolters Kluwer N.V.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wolters Kluwer N.V. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wolters Kluwer N.V. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wolters Kluwer N.V.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
