At a Glance
- Tasks: Support sales operations with data management, reporting, and process improvements.
- Company: Join Wolters Kluwer, a global leader in technology solutions.
- Benefits: Enjoy competitive pay, well-being programs, and a supportive work culture.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact by enhancing sales efficiency and supporting a dynamic team.
- Qualifications: Experience in sales operations and proficiency in Salesforce CRM required.
The predicted salary is between 37800 - 46200 £ per year.
Senior Sales Operations
As a Senior Sales Operations, you will play a key role in supporting and enhancing sales operations through a combination of administrative excellence, business systems management, reporting, and process support.
Working closely with Sales Leadership, you will help drive operational efficiency by managing critical sales processes, maintaining accurate business data, producing meaningful insights, and ensuring the sales team has the tools and support needed to succeed.
Your work will contribute directly to the effectiveness and productivity of the sales organization.
Responsibilities
- Manage sales order processing, tracking, and related administrative activities.
- Develop, update, and maintain customer quotes, proposals, and sales documentation.
- Maintain accurate customer, account, and opportunity data across business systems.
- Create, maintain, and analyse sales performance reports, dashboards, and key metrics.
- Support Salesforce CRM administration activities, including data quality, reporting, user support, and process improvements.
- Work closely with Sales Leadership to provide operational support, reporting insights, and process recommendations.
- Coordinate sales-related activities, meetings, communications, and follow-up actions.
- Provide administrative support for contract, pricing, approval, and e-signature processes.
- Respond to internal and external queries, helping to resolve operational and customer-related issues.
- Support the administration of sales technologies and business systems.
- Identify opportunities to improve processes, streamline workflows, and enhance operational efficiency.
- Prepare presentations, training materials, and process documentation as required.
Skills required
- Sales Operations: Understanding of sales support, sales operations, or commercial operations processes.
- Salesforce CRM: Experience using Salesforce CRM, including reporting, dashboard creation, data management, and user support.
- Reporting & Analytics: Ability to create, maintain, and interpret reports, dashboards, and business performance metrics.
- Administrative Excellence: Strong organisational skills with the ability to manage multiple priorities and processes effectively.
- Quote & Pricing Support: Experience supporting quoting, pricing, approval workflows, or related sales processes.
- Documentation: Ability to create and maintain accurate, professional business documents and sales materials.
- Business Systems: Experience working with CRM, sales automation, and other business applications.
- E-Signature Platforms: Familiarity with electronic signature solutions such as Adobe Sign, Docu Sign, Conga, or similar tools.
- Communication & Collaboration: Strong interpersonal skills with the ability to work effectively with stakeholders at all levels.
- Problem-Solving: Ability to identify issues, investigate root causes, and implement practical solutions.
- Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.
Our interview process is designed to assess your individual skills, experiences, and communication style.
We value authenticity and want to ensure we’re getting to know you—not a digital assistant.
To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.
We’re innovators with impact.
We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.
You’ll make a real difference in the lives of millions of people.
Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.
You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance.
Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.
Wolters Kluwer reported 2025 annual revenues of €6.1 billion.
The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.
Our customers work in industries that impact the lives of millions of people every single day.
Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.
We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes.
Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.
We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems.
Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.
With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.
For more information about our solutions and organization, visit www. wolterskluwer. com, or follow us on Linked In, Instagram and Facebook.
Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.
Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.
As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking.
We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.
We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
This principle is ingrained in our company values and articulated in our Code of Business Ethics.
At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us.
Benefits
- Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.
- Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.
We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.
GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information.
In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose.
You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
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Senior Sales Operations (1- year fixed - term contract) employer: Wolters Kluwer N.V.
As a Sales Strategy Manager at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a commitment to employee growth, ensuring you can advance your career while making a meaningful impact on our revenue operations. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent environment for those looking to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Operations (1- year fixed - term contract)
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Wolters Kluwer N.V. in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Wolters Kluwer N.V..
✨Perfect Your Elevator Pitch
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✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Wolters Kluwer N.V. and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Senior Sales Operations (1- year fixed - term contract)
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Wolters Kluwer N.V. and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Wolters Kluwer N.V.!
How to prepare for a job interview at Wolters Kluwer N.V.
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Wolters Kluwer N.V.. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Wolters Kluwer N.V. will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Wolters Kluwer N.V.. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
