At a Glance
- Tasks: Resolve technical issues and assist with product installations in a hybrid work environment.
- Company: Join Wolters Kluwer, a leader in customer service and technical support.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for skill development.
- Other info: Collaborative team culture with a focus on continuous learning and growth.
- Why this job: Make a difference by helping professionals with regulatory and information challenges.
- Qualifications: Fluent in German with strong problem-solving and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Wolters Kluwer N.V. is seeking a Technical Support Analyst (German speaker) to join our Customer Service - Technical team in a hybrid London environment. You will resolve a range of technical issues, assist with product installation, and document support cases to improve knowledge bases and customer satisfaction.
The role emphasizes collaboration across departments, escalation handling, and ongoing development of troubleshooting skills while supporting professionals in regulatory and information.
German-Speaking Technical Support Analyst (Hybrid) employer: Wolters Kluwer N.V.
Wolters Kluwer is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work environment where diversity and innovation thrive. As a Senior Sales Operations professional, you will be part of a global technology company that empowers professionals with AI-powered solutions, ensuring your contributions make a meaningful impact on millions of lives. With comprehensive benefits and a culture that values authenticity and collaboration, you'll find ample opportunities to develop your skills and advance your career in a supportive and inclusive setting.
