Wolters Kluwer in London is seeking a Manager Customer Service EMEA to lead an 8-person team across the EMEA region. The role is based in London with a hybrid setup, two days in the office per week, and a focus on delivering exceptional support aligned with global objectives.
The ideal candidate will drive strategic leadership, improve incident resolution, and enhance reporting using Power BI and Tableau, while managing high-value client relationships and ensuring SLA adherence.
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EMEA Customer Service Manager - Strategy & Leadership employer: Wolters Kluwer N.V.
Wolters Kluwer N.V. is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the SaaS migration landscape. With a strong emphasis on employee growth and development, you will have access to numerous opportunities for advancement while working alongside talented teams in a dynamic global environment. Located in a vibrant area, the company also offers competitive benefits and a commitment to work-life balance, ensuring that you thrive both personally and professionally.
