At a Glance
- Tasks: Lead the migration of customers to our innovative cloud platform and oversee complex transitions.
- Company: Join Wolters Kluwer, a global leader in technology solutions with a focus on impact.
- Benefits: Enjoy competitive pay, well-being programs, and a supportive work culture.
- Other info: Be part of a diverse team that values your unique contributions and growth.
- Why this job: Make a real difference by transforming how enterprises operate with cutting-edge technology.
- Qualifications: 10+ years in cloud migration and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
Part of the Wolters Kluwer’s CP & ESG division, our award-winning CCH® Tagetik expert solution provides the strategic & financial intelligence platform that enables CFOs and their peers, in global enterprises, to propel their strategy with faster and better-informed decisions. CCH Tagetik provides a comprehensive, data-driven, AI-based CPM platform for Financial Close & Consolidation, Extended Planning including financial & operational planning, ESG and Regulatory reporting, and Corporate Tax including Global Minimum Tax.
The Director, SaaS Migration Program Execution, will be responsible for overseeing the entire migration process for Wolters Kluwer CCH Tagetik’s existing customer base. This position will own the transition from legacy deployment and commercial models to the strategic cloud platform and the latest packaging and pricing models.
Responsibilities- Managing the migration of commercial models for cloud customers who are still using legacy models.
- Leading both the commercial and technical migration for on-premise customers.
- This role is accountable for converting migration strategy into operational execution, coordinating cross-functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product.
- The position requires a highly hands-on leader capable of driving customer migrations at scale while managing complex customer-specific situations, particularly within the on-premise installed base where commercial, contractual, technical and organizational complexity is highest.
- The role serves as the central point of accountability for migration outcomes, capacity planning, execution governance, risk management, and business value realization.
- Migration portfolio management: Own the global SaaS migration portfolio, maintaining a consolidated view of all migration opportunities across customer cohorts and geographies. Translate migration strategy into executable annual and quarterly migration plans, customer migration waves and measurable business outcomes. Own customer prioritization, migration sequencing and cohort governance, continuously reassessing customer readiness, migration complexity and commercial opportunity throughout the migration lifecycle. Recalibrate migration priorities and customer cohorts based on new customer information, migration outcomes and changing business priorities.
- Migration program leadership: Lead execution of the global SaaS migration roadmap across all migration cohorts and regions. Establish and operate the Migration Execution Office as the central coordination function across Sales, Customer Success, Professional Services, Consulting Partners, Cloud Operations, Finance, Legal and Product. Orchestrate end-to-end execution across all participating functions, ensuring effective planning, dependency management, handovers and accountability throughout the migration process. Ensure migration execution remains aligned with strategic objectives, customer commitments, available capacity and financial targets. Drive consistent execution through standardized migration methodologies, operational playbooks, templates and governance processes.
- Migration governance & performance management: Establish and facilitate the governance structure supporting the migration program including executive decision forums, operational reviews and performance reporting. Define, monitor and continuously improve migration KPIs, dashboards and reporting to provide transparency on migration progress, customer status, commercial outcomes, delivery performance and business case realization. Identify systemic bottlenecks, operational risks and recurring execution challenges, driving corrective actions across the organization. Own migration exception management, ensuring customer, commercial, contractual, technical and operational escalations are resolved efficiently and consistently. Ensure adherence to commercial guardrails, approval processes, pricing governance and migration policies.
- Capacity planning & execution readiness: Define migration capacity requirements across Professional Services, Consulting Partners, Cloud Operations and supporting functions, balancing migration demand with available delivery resources. Ensure migration readiness across all participating functions prior to each migration wave, including resource availability, governance, customer preparation and operational planning. Provide executive recommendations on resource allocation, outsourcing opportunities, partner utilization and execution scalability.
- Customer migration execution: Oversee end-to-end execution of commercial and technical migrations from customer qualification through technical assessment, commercial design, implementation, testing, product transition and post-go-live optimization. Coordinate cross-functional delivery teams throughout the migration lifecycle while proactively resolving delivery risks and execution blockers. Ensure consistent execution quality across regions through standardized migration methodologies and operational standards.
- Continuous improvement: Capture lessons learned from completed migration waves and incorporate them into future migration planning, execution standards and governance processes. Continuously improve migration methodologies, planning assumptions, operational playbooks, reporting and customer engagement models. Drive increased standardization and scalability of migration execution while maintaining flexibility for strategic customer situations. Identify opportunities to automate, simplify and optimize migration processes across commercial and technical functions.
- Minimum Bachelor’s in Engineering, Information Technology, Business or related field.
- 10+ years of experience leading large-scale transformation, cloud migration, SaaS transition or customer lifecycle programs.
- Demonstrated experience managing complex enterprise customer implementations and migrations.
- Strong program management, stakeholder management and executive communication skills.
- Proven ability to lead cross-functional teams in a matrix organization.
- Experience driving operational execution across commercial, technical and services organizations.
- Experience managing global customer transformation programs.
- Knowledge of cloud migration methodologies and enterprise application modernization.
- Familiarity with commercial transformation, pricing migrations and customer retention programs.
- Migration wave execution versus plan.
- On-prem ARR converted to cloud ARR.
- Customer retention during migration.
- Migration cycle time and throughput.
- Delivery capacity utilization.
- Business case realization.
- Executive stakeholder satisfaction.
Director, SaaS Migration Program Execution employer: Wolters Kluwer N.V.
As a Sales Strategy Manager at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a commitment to employee growth, ensuring you can advance your career while making a meaningful impact on our revenue operations. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent environment for those looking to excel in their careers.
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We think this is how you could land Director, SaaS Migration Program Execution
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We think you need these skills to ace Director, SaaS Migration Program Execution
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Wolters Kluwer N.V..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Wolters Kluwer N.V. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Wolters Kluwer N.V.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Wolters Kluwer N.V. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
