Director, Business Value Services – Tax & Accounting Division in London

About the Role Wolters Kluwer is building a Business Value Services (BVS) capability to position the company as a value‑led partner, not just a software provider. The Director of Business Value Services (BVS) for Tax & Accounting (TAA) is a senior individual contributor responsible for driving value-based selling and business case rigor across the TAA division. This is a high‑impact, client‑facing role focused on supporting large, complex deals by articulating and quantifying the financial and strategic value of Wolters Kluwer solutions. The role combines top‑tier consulting problem solving with enterprise SaaS commercial execution.

Key Responsibilities

Strategic Deal Engagement

• Partner with Sales on top TAA accounts and largest opportunities.
• Shape deal strategy to maximize ACV/TCV and win probability.
• Act as a trusted advisor to account teams and senior customer stakeholders.
• Support negotiation strategy and value-based pricing.

Business Case Development & Value Engineering

• Build robust, data‑driven business cases for strategic deals.
• Quantify customer impact across: revenue growth, cost optimization, productivity and automation gains, risk mitigation and compliance.
• Translate WK TAA solutions into clear financial and operational outcomes.

Executive Storytelling

• Develop and deliver C‑level narratives (CFO, Head of Tax, Head of Accounting, CIO).
• Lead executive discussions on: investment rationale, ROI and payback, strategic impact.
• Align finance, tax, accounting, and IT stakeholders.

Deal Acceleration & Pipeline Impact

• Identify and remove barriers to closing (urgency, budget, stakeholder alignment).
• Improve win rates, deal velocity, and pipeline conversion.
• Support account planning and growth strategy.

Value Selling Enablement

• Equip sales teams with: value-based proposals (VSPs), ROI models and financial tools, messaging frameworks.
• Coach account teams on value-based selling.

Cross‑Functional Collaboration

• Partner with: Sales (pipeline, deal strategy), Product (value proposition alignment), Marketing (value messaging).
• Provide insights on customer value gaps and market needs.

Success Metrics

• Increase in average deal size (ACV/TCV).
• Improved win rates on strategic deals.
• Reduction in sales cycle length.
• Measurable impact on pipeline conversion.
• Adoption of value-based selling across TAA.

Qualifications

Experience 10–15+ years of experience in: top‑tier consulting (McKinsey, BCG, Bain) and/or Enterprise SaaS / FinTech / Tax & Accounting software.

Proven track record in: business case development / value engineering; Supporting complex enterprise deals; C‑level stakeholder engagement.

Tax & Accounting Domain Experience (Valued but not required)

Candidates that have direct experience in the Tax & Accounting domain would be valued but not required, including: Industry Exposure.

Domain Knowledge Valued but not Required

• Familiarity with: Tax workflows (direct tax, indirect tax, provision, compliance).
• Financial close and reporting processes.
• Audit and regulatory requirements.
• Workflow automation and digital transformation in finance/tax.

Financial & Operational Value Drivers

• Ability to build business cases tied to: Productivity and efficiency gains (automation, workflow optimization).
• Cost reduction and operating leverage.
• Risk reduction and compliance improvements.
• Faster close cycles and improved reporting accuracy.
• Understanding of ROI from software and workflow transformation, cost of manual processes and inefficiencies.

Customer Engagement Experience

• Experience engaging with: CFOs, Controllers, Heads of Tax, Heads of Accounting, CIOs.
• Ability to navigate multi‑stakeholder buying processes across finance, tax, and IT.

Preferred / Nice to Have Experience

• Experience working with or advising: Private Equity firms (e.g., portfolio company value creation, diligence support).
• Professional Services firms (e.g., consulting, audit, tax advisory, outsourcing providers).
• Exposure to: Value creation initiatives across PE portfolio companies.
• Operational improvement and finance/tax transformation programs.
• Familiarity with how PE‑backed companies evaluate: ROI, payback periods, and transformation investments.

Capabilities

• Strong financial modeling and ROI expertise.
• Exceptional structured problem solving.
• Executive‑level communication and storytelling.
• Ability to operate independently in high‑ambiguity environments.
• Experience in complex, enterprise sales environments.

This is an individual contributor role (no direct reports).

Highly collaborative and cross‑functional.

Significant exposure to senior internal leaders and C‑level customers.

#LI‑Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

For more information about our solutions and organization, visit or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Well‑being: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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