Wolt is seeking a Strategy & Operations Manager to join the Global Support team. You will redefine how we collect, analyze, and act on refunds and contact rate, working with regional and product teams to improve customer experience and efficiency.
You will standardize operating models across markets, drive KPI-based insights, and expand outsourcing to optimize costs and service quality. Fluency in English and UK work eligibility are required; hybrid work (3 days onsite, 2 remote) offered.
#J-18808-Ljbffr
Global Strategy & Operations Manager — Hybrid in London employer: wolt
Wolt is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong focus on employee growth, we offer numerous opportunities for professional development and the chance to make a significant impact across 30+ markets. Our commitment to work-life balance and a supportive environment makes Wolt a rewarding place to advance your career in strategy and operations.
