Global S&O Manager, Growth & Marketing

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes? Do you thrive in roles where you get to obsess over consumer business growth and provide data‑driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data‑driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level. Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI through rigorous monitoring of our key performance metrics. Your ability to blend analytical problem‑solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long‑term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data‑driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow‑up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e‑commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing – you have prior experience in a fast‑moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.