At a Glance
- Tasks: Shape commercial strategy and expand Digital Ordering across diverse EMEA markets.
- Company: Join Wolt, a tech company transforming delivery experiences globally.
- Benefits: Impactful work, fast-paced learning, autonomy, and career growth opportunities.
- Other info: Inclusive culture focused on diversity and innovation.
- Why this job: Be part of an evolving journey that directly improves merchant and customer experiences.
- Qualifications: 4+ years in strategy, operations, or business development, ideally in tech or e-commerce.
The predicted salary is between 63000 - 77000 £ per year.
London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
DashOS is DoorDash’s restaurant growth platform, connecting Marketplace demand with the tools restaurants use to serve, understand and retain guests. Digital Ordering - white-label ordering, websites, apps and loyalty on a merchant’s own channels - is a core part of it. Our Global Strategy & Operations (S&O) team sets the commercial strategy and operating model for DashOS worldwide, working across Product, Sales, Finance, Legal and regional teams to take what works in one market and make it work in the next.
About the Role
You will help build Digital Ordering in EMEA, creating the playbook to succeed across the very different markets of the region. You will have real ownership of key parts of this build, from commercial strategy to market expansion to the processes that let it scale. You will be based in London.
What You’ll Be Doing
- Shape the commercial strategy: Help define the global Digital Ordering strategy and adapt it to EMEA, including segments, pricing and positioning.
- Influence the product: Be the voice of EMEA merchants and markets, build business cases, and partner with Product and Engineering to prioritise what the region needs.
- Expand to new markets: Assess and prioritise new markets, build launch plans, and drive go-live and early traction with local teams.
- Scale how we work: Build the processes, forecasting, reporting and enablement that let Digital Ordering grow efficiently across regions.
- Support key deals: Work with regional Sales and Account Management on strategic merchant partnerships and commercial terms.
- Stay ahead of the market: Track first-party ordering trends and competitors, and turn insights into recommendations for leadership.
- Bridge product & Ops: Help launch new features in the merchant partner base to help our partners grow.
What You’ll Need to Thrive
- Experience: 4+ years in strategy & operations, business development, commercial strategy, consulting or a similar role, ideally in SaaS, marketplaces, e-commerce or hospitality tech.
- Building and scaling: Experience launching or scaling a product, business line or programme, ideally in a new market.
- Analytical and strategic thinking: You use data to build business cases and drive decisions, and turn analysis into clear, executive-ready recommendations.
- Commercial and product fluency: You can translate merchant needs into product requirements and are comfortable with commercial negotiations.
- Influence: You build strong relationships and drive results across many teams without direct authority.
- Operator mindset: You are an owner by nature, who enjoys building processes and moving fast in ambiguity.
Why Join Us?
- You’ll do work that matters and be a part of our next big bet that’s constantly evolving.
- Make a visible impact every day, directly improving experiences for merchants, customers and couriers.
- Learn fast in an entrepreneurial environment, with autonomy, pace and real responsibility.
- Build a career, not just a role, as the business evolves.
- Deliver together in an inclusive, values-driven culture.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Strategy & Operations Manager, Digital Ordering EMEA in London employer: Wolt - English
At Wolt, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through the exciting challenges and opportunities for learning that come with being part of a rapidly expanding global team. With a focus on innovation and collaboration, working at Wolt means you'll be part of a vibrant community where your contributions truly matter, all while enjoying the thrill of shaping the future of delivery technology.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy & Operations Manager, Digital Ordering EMEA in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Strategy & Operations Manager, Digital Ordering EMEA at Wolt - English!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Wolt - English or be willing to refer you for that Strategy & Operations Manager, Digital Ordering EMEA position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Wolt - English who’s on the lookout for their next Strategy & Operations Manager, Digital Ordering EMEA star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Strategy & Operations Manager, Digital Ordering EMEA role at Wolt - English!
We think you need these skills to ace Strategy & Operations Manager, Digital Ordering EMEA in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Wolt - English. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Wolt - English
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Wolt - English. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
