Wolt is seeking a Strategy & Operations Manager for Global Support in London. You will redefine how we collect, analyze, and act on refunds and contact rate, working with regional and product teams to improve customer experience and operational efficiency.
You will standardize operating models across markets, build KPI dashboards, drive cross‑functional initiatives, and explore outsourcing to reduce costs while maintaining quality.
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Global Strategy & Operations Lead in London employer: Wolt - English
At Wolt, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through the exciting challenges and opportunities for learning that come with being part of a rapidly expanding global team. With a focus on innovation and collaboration, working at Wolt means you'll be part of a vibrant community where your contributions truly matter, all while enjoying the thrill of shaping the future of delivery technology.
