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- Tasks: Serve customers, manage enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Full UK driving licence and customer service experience required.
The predicted salary is between 26695 - 26695 £ per year.
Salary: £26,695 Bonus Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in York, you will be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
- Occasionally driving a 3.5T van to deliver goods to customers
This is a full-time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm.
Here’s what we’d like you to have:
- A Full UK Manual Driving Licence
- Prior industry experience would be advantageous
- Previous Face to Face customer service/sales experience is essential
- Prior warehouse experience would be ideal
- Willingness to work as a part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Locations
Sales Assistant in York, Yorkshire employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in York, Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Sales Assistant. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Being proactive and demonstrating a positive attitude can set you apart from other candidates. Remember, they’re looking for someone who fits well with their team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in York, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your manual driving licence if you have one!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team at Plumb Centre. Be sure to mention your proactive attitude and willingness to learn.
Showcase Your Skills: In your application, emphasise your ability to build relationships with customers and your experience in handling products. We love candidates who can demonstrate a strong work ethic and teamwork skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by Plumb Centre. Familiarise yourself with common plumbing items and their uses. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to connect with customers and meet their needs.
✨Be Proactive and Positive
During the interview, showcase your proactive attitude. Talk about times when you took the initiative to improve a process or build relationships with customers. A positive mindset can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for growth within Plumb Centre. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.