At a Glance
- Tasks: Manage renewable energy projects and support homeowners with grant applications.
- Company: Join RES, a leading specialist trade merchant in the renewables sector.
- Benefits: Enjoy a £30,000 salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with opportunities for growth and a supportive team environment.
- Why this job: Make a difference in the renewables industry while developing your career.
- Qualifications: Experience in renewables, strong communication, and organisational skills required.
The predicted salary is between 30000 - 30000 € per year.
We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £30,000 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Renewables Customer Support Coordinator, you'll be responsible for:
- Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.
- Maintaining project timelines and addressing any issues proactively providing regular progress updates.
- Coordinating internal teams, suppliers, and installers to ensure seamless project execution.
- Acting as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.
- Working with internal teams ensuring all necessary paperwork is completed accurately on time.
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.
Here’s what we’d like you to have:
- Experience working in the renewables industry.
- Excellent communication skills.
- Ability to multi-task and organise/prioritise your workload.
- PC Literate - Including the use of CRM.
- Be a team player who is happy to take on a diverse role to ensure all runs smoothly.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
We look forward to receiving your application!
Customer Support Coordinator in Yeovil employer: Wolseley
At RES, we are committed to fostering a supportive and dynamic work environment in Yeovil, Somerset, where our employees are at the forefront of our mission in the renewables sector. With a strong emphasis on personal development through our Wolseley Talent Guild, competitive benefits including a generous pension scheme and health initiatives, and a culture that prioritises wellbeing, we offer a fulfilling career path for those passionate about making a difference in renewable energy.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Coordinator in Yeovil
✨Tip Number 1
Network like a pro! Reach out to people in the renewables industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching RES and their projects. Show us you’re genuinely interested in what we do and how you can contribute to our mission.
✨Tip Number 3
Practice your communication skills! As a Customer Support Coordinator, you'll need to convey information clearly. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Support Coordinator in Yeovil
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Support Coordinator role. Highlight any relevant experience in the renewables industry and showcase your communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for working with RES and the Wolseley Group.
Showcase Your Organisational Skills:Since this role involves managing multiple projects, be sure to provide examples of how you've successfully organised and prioritised tasks in the past. This will demonstrate your ability to handle the diverse responsibilities of the position.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on the renewables industry before your interview. Understand the latest trends and challenges, and be ready to discuss how they relate to the role of a Customer Support Coordinator. This shows you're genuinely interested and knowledgeable.
✨Show Off Your Communication Skills
As communication is key in this role, prepare examples of how you've effectively communicated with different stakeholders in past jobs. Think about times when you had to explain complex information clearly or resolve conflicts—these stories will highlight your skills.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple tasks and prioritise your workload. Use specific examples from your previous experience where you successfully juggled various responsibilities, especially in a project management context.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or specific projects you'll be involved in. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
