At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, generous pension, bonuses, and discounts.
- Other info: Full-time role with excellent career growth opportunities and a vibrant team culture.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a willingness to learn are essential.
The predicted salary is between 27500 - 27500 £ per year.
As a Branch Supervisor based in Woking, Surrey, you will be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers and suppliers, responding to any queries and processing sales.
- General warehouse duties including goods in & out, picking and packing customer orders.
- Previous industry or merchant experience is preferable.
- Prior experience in a face-to-face customer service/sales environment.
- Excellent communication skills and confidence interacting with customers.
- Some warehouse knowledge.
- To be a team player happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
- Willingness to step up to run the branch in the Branch Manager's absence.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- Comfort with lifting heavy items.
We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do, and we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary, you will benefit from:
- Annual leave (increasing with length of service)
- A generous pension scheme matched up to 9%
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Online and high street discounts
- Free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more
- Full-time, permanent role working 40 hours per week Monday to Friday 08:00 – 17:00 and Saturday on a rota basis 08:00 – 12:00.
Branch Supervisor in Windsor employer: Wolseley
At Plumb Centre in Woking, Surrey, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. As a Branch Supervisor, you will enjoy a range of benefits including a competitive salary, generous pension scheme, and opportunities for professional development through our Wolseley Talent Guild. Our culture prioritises teamwork and customer service, ensuring that you have the resources and support needed to excel in your role while building meaningful relationships with both colleagues and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Windsor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They want to see that you’re not just qualified but also a great fit for their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Branch Supervisor in Windsor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles where you've supervised staff or worked in a customer service environment, as this will show us you're a great fit for the Branch Supervisor position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with our needs. Don’t forget to mention your enthusiasm for learning and your positive attitude – we love that!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. This will give us a taste of how you interact with customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Plumb Centre team!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on your product knowledge and industry specifics. Being able to talk confidently about the products and services offered by Plumb Centre will show that you're genuinely interested and prepared for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or sales. Highlight how you built rapport with customers and handled queries effectively, as this is crucial for a Branch Supervisor.
✨Demonstrate Team Spirit
Be ready to discuss how you’ve supported and trained team members in previous roles. Emphasising your ability to work collaboratively and step up when needed will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the branch operations and team dynamics. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
