At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent growth opportunities and a vibrant team culture.
- Why this job: Make a real impact in a supportive environment while building your career.
- Qualifications: Experience in customer service and supervisory roles preferred.
The predicted salary is between 28050 - 28050 £ per year.
Salary: Up to £28,050 Dependant on experience + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Wakefield, you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience as a supervisor in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Wakefield employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Wakefield. Our commitment to employee development is evident through our award-winning Wolseley Talent Guild, alongside competitive salaries and a comprehensive benefits package that includes generous annual leave, a robust pension scheme, and health and wellbeing initiatives. Join us to be part of a team that values your growth and offers meaningful career opportunities in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Wakefield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and supervisory roles. Think about your past experiences and how they relate to the Branch Supervisor position. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, you'll be interacting with both customers and staff. During your interview, share examples of how you've successfully built rapport and handled challenges in previous roles. This will highlight your ability to lead and support a team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Supervisor in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Supervisor role. Highlight any relevant experience in customer service and supervision, and don’t forget to mention your industry knowledge. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your previous experiences align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any examples of how you’ve successfully interacted with customers or led a team in the past.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on your product knowledge and industry trends. Being able to discuss specific products or services that Plumb Centre offers will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or supported a team in the past. Highlight your ability to provide guidance and feedback, as this is key for the role.
✨Customer Service is Key
Be ready to discuss your experience in customer service. Think of scenarios where you've gone above and beyond for a customer, as this will demonstrate your commitment to putting customers at the heart of everything you do.
✨Ask Thoughtful Questions
Prepare some questions about the branch operations or team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and the overall goals of Plumb Centre.
