Telephone Advisor

Telephone Advisor

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Wolseley

At a Glance

  • Tasks: Meet and greet customers, sell goods, and manage orders in a dynamic trade environment.
  • Company: C.P. Hart, part of the Wolseley Group, a leading trade merchant.
  • Benefits: Competitive salary, bonuses, 24 days annual leave, and excellent health perks.
  • Other info: Full-time role with no weekend work and great career development opportunities.
  • Why this job: Join a supportive team and develop your skills while making a real impact.
  • Qualifications: Experience in trade counter and customer service, with strong communication skills.

The predicted salary is between 25000 - 32000 £ per year.

Salary: Competitive Salary + Bonus + Excellent Benefits

We are C.P. Hart part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits including:

  • Annual leave 24 days (increasing with length of service)
  • A generous pension scheme (matched up to 9%)
  • Enhanced maternity & paternity cover
  • Potential to earn bonuses
  • Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Trade Counter Advisor based in Waterloo, you’ll be responsible for:

  • Meeting and greeting customers at the clearance centre
  • Selling goods and taking customer orders, payments, picking and dispatching of goods from the system
  • Unloading of delivered goods
  • Checking goods received to delivery notes/IBTs
  • Booking in of goods received
  • Put away and bay location of received goods
  • Maintaining up to date product displays and signs as instructed by the line manager
  • Maintaining an organised, clean, and safe environment in all areas including the yard

This role is a full time, permanent position, 37.5hrs per week Monday-Friday 08:30-17:00 with 30min break. No weekend work required.

Here’s what we’d like you to have:

  • Trade counter and Warehouse experience - Essential
  • Customer services experience
  • Good communication skills
  • Good team player
  • Ability to multitask

We look forward to receiving your application!

Telephone Advisor employer: Wolseley

C.P. Hart, part of the Wolseley Group, is an exceptional employer that prioritises the growth and wellbeing of its employees. With a strong focus on career development through the award-winning Wolseley Talent Guild, competitive salaries, and a comprehensive benefits package including generous leave, pension contributions, and health initiatives, working as a Telephone Advisor in Waterloo offers a fulfilling and supportive environment. Join a team that values customer service and teamwork while enjoying a work-life balance with no weekend shifts.

Wolseley

Contact Details:

Wolseley Recruitment Team

We think you need these skills to ace Telephone Advisor

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Customer Service