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- Tasks: Supervise branch operations, support staff, and engage with customers.
- Company: Join Plumb Centre, part of the Wolseley Group, focused on people and customer care.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Why this job: Develop your skills and build a rewarding career in a supportive environment.
- Qualifications: Retail supervisory experience preferred, but training is available for eager learners.
- Other info: Full-time role with excellent work-life balance and growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are Plumb Centre, a part of the Wolseley Group - We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Stratford Upon Avon, you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch
- Supervising and supporting branch staff, providing guidance, training, and performance feedback
- Building rapport with customers & suppliers, responding to any queries and processing sales
- General warehouse duties including goods in & out, picking and packing customer orders
This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am -
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience would be desirable but not essential as training can be provided
- Prior supervisory experience in a retail customer service environment
- Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Manager's absence
Supervisor / Branch Manager employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Plumb Centre and the Wolseley Group, and think about how your experience aligns with their values. Practise common interview questions and come up with examples that showcase your supervisory skills and customer service expertise.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They want to see that you’re not just qualified but also a great fit for the team culture at the branch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Plumb Centre and ready to take on the challenge of being a Branch Supervisor.
We think you need these skills to ace Supervisor / Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Supervisor role. Highlight any supervisory experience or customer service roles you've had, and don’t forget to mention your willingness to learn and collaborate!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a great fit. Be sure to mention your enthusiasm for working in a team and supporting others.
Showcase Your Soft Skills: We love candidates who can build rapport with customers and suppliers. In your application, give examples of how you've successfully communicated or resolved issues in previous roles. This will show us you’re ready to step up as a Branch Supervisor!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you've successfully led a team, resolved conflicts, or improved processes. Highlight how these experiences can translate into managing the branch and supporting staff.
✨Demonstrate Customer Focus
As a Branch Supervisor, building rapport with customers is key. Prepare to share examples of how you've provided excellent customer service in the past. Discuss how you would handle customer queries and ensure satisfaction, as this aligns with the company's focus on putting customers at the heart of everything.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the branch's success.