At a Glance
- Tasks: Manage customer orders and provide updates to ensure satisfaction.
- Company: Join Neville Lumb, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with opportunities for career development.
- Why this job: Be the key contact for customers and build valuable relationships.
- Qualifications: Experience in plumbing, construction, or customer service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive + Bonus + Excellent Benefits
So, who are we? We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Support Coordinator based in Branston, Burton on Trent (DE14 3PD), you'll be responsible for:
- Accurately and professionally managing our customer orders in terms of purchasing and supplying to meet their expectations.
- Being the main point of customer contact providing all updates and relevant information.
- Providing clear communication to our customers regarding lead times, call offs deliveries, stock availability, credit limits, returns, project updates and other relevant information.
- Organising products to be in stock in a timely manner ready for customers.
- Building relationships with key suppliers.
This is a full-time role working 40 hours a week - Monday - Friday 08:00am - 5.00pm.
And here's what we'd like you to have:
- Plumbing & Heating, Construction or Sanitaryware experience.
- PC literacy in Excel and Outlook.
- A customer-focused attitude.
- Great communication skills.
- Proven experience in organisation, prioritisation and the ability to multi-task.
- Prior experience working in a fast-paced environment.
We look forward to receiving your application!
Sales Support Coordinator in Stoke-on-Trent employer: Wolseley
At Plumb Centre, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. Located in the vibrant city of Aberdeen, we offer competitive salaries, generous benefits including a car allowance, and ample opportunities for professional growth within the Wolseley Group. Join us to be part of a team that values your contributions and prioritises both customer satisfaction and employee development.
