Customer Support Coordinator in Somerset

Customer Support Coordinator in Somerset

Somerset Full-Time 30000 - 30000 £ / year (est.) No working from home possible
Wolseley

At a Glance

  • Tasks: Manage renewable energy projects and ensure seamless execution.
  • Company: Join RES, a leading specialist trade merchant in the UK and Ireland.
  • Benefits: £30,000 salary, bonuses, generous pension, and health perks.
  • Other info: Access to career development through our award-winning Talent Guild.
  • Why this job: Make a difference in renewable energy while building your career.
  • Qualifications: Strong communication skills and a passion for customer support.

The predicted salary is between 30000 - 30000 £ per year.

Salary: £30,000 + Bonus + Excellent Benefits

We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the £30,000 salary, there are also benefits including:

  • Annual leave (increasing with length of service)
  • A generous pension scheme (matched up to 9%)
  • Potential to earn bonuses
  • Enhanced maternity/adoption leave
  • Access to a great range of online and high street discounts
  • Free access to healthcare
  • Our popular YuLife app
  • Our Cycle to Work scheme

As a Renewables Customer Support Coordinator, you will be responsible for:

  • Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.
  • Maintaining project timelines and addressing any issues proactively providing regular progress updates.
  • Coordinating internal teams, suppliers, and installers to ensure seamless project execution.

Customer Support Coordinator in Somerset employer: Wolseley

At RES, located in the picturesque Yeovil, Somerset, we are dedicated to fostering a supportive and inclusive work environment where our employees can thrive. With a strong emphasis on personal development through our Wolseley Talent Guild, we offer numerous benefits including competitive salaries, generous annual leave, and a robust pension scheme, all while promoting health and wellbeing initiatives. Join us to be part of a forward-thinking team that values your contributions and supports your career growth in the exciting renewables sector.

Wolseley

Contact Details:

Wolseley Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Support Coordinator in Somerset

Tip Number 1

Network like a pro! Reach out to people in the renewables sector, especially those at RES or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.

Tip Number 2

Prepare for the interview by researching RES and their projects. Show us you’re genuinely interested in what we do and how you can contribute to our mission in renewable energy.

Tip Number 3

Practice your communication skills! As a Customer Support Coordinator, you'll need to coordinate with various teams. Being clear and confident in your communication will set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the RES team.

We think you need these skills to ace Customer Support Coordinator in Somerset

Project Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Coordination
Customer Service

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Customer Support Coordinator role. Highlight relevant experience in managing projects and coordinating teams, as this will show us you understand what we're looking for.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how your skills align with our mission at RES. Keep it concise but impactful!

Showcase Your Communication Skills:As a Customer Support Coordinator, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through examples of past experiences or your writing style.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Wolseley

Know Your Stuff

Before the interview, make sure you understand RES and its role in the renewables sector. Familiarise yourself with their projects and values. This will help you demonstrate your genuine interest and show that you’re aligned with their mission.

Showcase Your Coordination Skills

As a Customer Support Coordinator, you'll need to manage multiple tasks and teams. Prepare examples from your past experiences where you've successfully coordinated projects or resolved issues. Be ready to discuss how you handle challenges and keep everything on track.

Ask Smart Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project management tools they use, or how they measure success in this role. This shows you're engaged and serious about the position.

Highlight Your People Skills

Customer support is all about communication. Be prepared to talk about how you build relationships with clients and colleagues. Share specific instances where your interpersonal skills made a difference in a project or customer interaction.