Service Manager

Service Manager

Full-Time 56000 - 56000 £ / year (est.) No working from home possible
Wolseley

At a Glance

  • Tasks: Lead IT services and ensure smooth operations while building strong stakeholder relationships.
  • Company: Wolseley Group, a top trade merchant in the UK and Ireland.
  • Benefits: Up to £56,000 salary, bonuses, generous leave, and health perks.
  • Other info: Hybrid working model with a focus on employee wellbeing and growth.
  • Why this job: Join a supportive team and develop your career with excellent training opportunities.
  • Qualifications: Experience in IT service management and strong communication skills.

The predicted salary is between 56000 - 56000 £ per year.

Salary: Up to £56,000 + Bonus + Excellent Benefits

Service Manager - Ripon or Warwick (Hybrid Working)

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits including:

  • Annual leave (increasing with length of service)
  • A generous pension scheme (matched up to 9%)
  • Potential to earn bonuses
  • Enhanced maternity/adoption leave
  • Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!

As a Service Manager based in either Ripon or Warwick, you’ll be responsible for:

  • Acting as the primary IT contact for Central Services, ensuring smooth day-to-day service performance
  • Building strong relationships with stakeholders

Service Manager employer: Wolseley

At Wolseley Group, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With hybrid working options in Ripon or Warwick, we offer competitive salaries, generous benefits, and a strong focus on personal development through our Wolseley Talent Guild. Join us to be part of a company that values your contributions and prioritises your wellbeing.

Wolseley

Contact Details:

Wolseley Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV alone can't.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets them.

Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script. Mock interviews with friends can be super helpful!

Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Service Manager

Service Management
Stakeholder Relationship Management
IT Support
Communication Skills
Problem-Solving Skills
Team Leadership
Customer Service

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight relevant experience and skills that match what we’re looking for, like relationship building and IT service management.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how you can contribute to our team. Keep it engaging and personal.

Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve made a positive impact in previous roles, especially in service management.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Wolseley

Know Your Stuff

Make sure you understand the role of a Service Manager inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like acting as the primary IT contact and building relationships with stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your People Skills

Since this role involves building strong relationships, be prepared to discuss your experience in stakeholder management. Think of specific examples where you've successfully navigated challenges or improved service performance through collaboration. This will demonstrate your ability to connect with others and drive results.

Prepare Questions

Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and opportunities for growth within the Wolseley Group. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.

Practice Makes Perfect

Rehearse common interview questions and your responses, especially those related to service management and IT. You could even do a mock interview with a friend or family member. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.