At a Glance
- Tasks: Assist in warehouse duties, serve customers, and ensure excellent service.
- Company: Join Highland Plumbing & Heating Supplies, part of the Wolseley Group.
- Benefits: Enjoy a competitive salary, bonuses, generous pension, and health perks.
- Other info: Dynamic work environment with training opportunities and discounts available.
- Why this job: Be part of a team that values people and offers career growth.
- Qualifications: Positive attitude, customer interaction skills, and a driving licence preferred.
The predicted salary is between 27256 - 27256 £ per year.
Salary: £27,256 Bonus Excellent Benefits
We are Highland Plumbing & Heating Supplies, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
Highland Plumbing & Heating Supplies, located in Tain, Scotland, offers an extensive range of plumbing and heating products both online and through the trade counter. We provide expert advice and stock over 3000 product lines. We are passionate about customer service and have a proven track record of providing best in class service to our customers.
As an Operations Assistant based in Tain, Ross-shire, you will be responsible for:
- Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch.
- Serving customers on the trade counter and understanding their specific needs to provide product recommendations.
- Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service.
In this role you will be working 42.5 hours per week Monday to Friday between 7.30am - 5pm, along with 1 in 4 Saturday mornings 8am - 12noon paid at overtime.
Here’s what we’d like you to have:
- A positive and proactive approach with a willingness to take onboard all training available.
- Confidence interacting with customers, asking questions and understanding their requirements.
- Experience using a Forklift would be ideal but not essential as training can be provided.
- Full UK Driving Licence would be preferred to support with relief delivery driving when needed.
We look forward to receiving your application!
Locations
Operations Assistant in Scotland, Tain employer: Wolseley
Highland Plumbing & Heating Supplies is an exceptional employer located in Tain, Scotland, where we prioritise our people and customers. With a strong commitment to employee development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits including a matched pension scheme, and a focus on health and wellbeing. Join us to be part of a supportive work culture that values customer service excellence and provides ample opportunities for career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Scotland, Tain
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Wolseley and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Wolseley!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Wolseley keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Assistant in Scotland, Tain
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Wolseley:This is your chance to really connect with the team at Wolseley. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Wolseley
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Wolseley.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Wolseley that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Wolseley. Show them you’re not just focused on the day-to-day but also have a strategic mindset!