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- Tasks: As a Sales Advisor, you'll handle customer inquiries and maximise sales opportunities.
- Company: Join Pipe and Climate Centre, part of the Wolseley Group, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks like free healthcare access.
- Why this job: This role offers skill development, a supportive culture, and the chance to make a real impact.
- Qualifications: Previous customer service experience preferred; strong communication and organisational skills are essential.
- Other info: Permanent, full-time position with no weekend work required.
The predicted salary is between 28800 - 43200 £ per year.
Salary:
£25,652 + Bonus + Excellent Benefits
Sales Advisor – Reading – Plumb Centre
So, who are we?
We are Wolseley, a leading specialist trade merchant across the UK and Ireland.
We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention?
In addition to the £25,652 salary, there are also benefits on tap including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more
As a
Sales Advisor
based in
Shepherds Bush,
youll be responsible for:
Assisting customers at the trade counter by identifying their requirements and providing product recommendations.
Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.
General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
This is a full time, permanent role working 40 hours a week, Monday to Friday between *****am – 5.00pm on a rota basis and one in two Saturdays, 08:00am – 12:00pm, paid as overtime.
And heres what wed like you to have:
Plumbing and heating industry or merchant experience is beneficial but not essential as comprehensive training will be provided.
Retail sales and customer service experience.
Previous warehouse experience.
Willingness to learn and work as part of a small team.
We shall look forward to receiving your application
JBRP1_UKTJ
Sales Advisor employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Pipe and Climate Centre. Understanding their offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by simulating common scenarios you might face as a Sales Advisor. This could include handling complaints or upselling products, which will prepare you for real-life situations in the job.
✨Tip Number 3
Network with current or former employees of Pipe and Climate Centre on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Be prepared to discuss how you would handle specific customer service challenges. Think of examples from your past experiences that showcase your problem-solving skills and commitment to customer satisfaction.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the Sales Advisor role. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle multiple tasks. Mention specific examples of how you've maximised sales opportunities or resolved customer issues in the past.
Highlight Relevant Skills: In your application, emphasise your verbal and written communication skills, organisational abilities, and attention to detail. These are crucial for the Sales Advisor role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Wolseley
✨Showcase Your Customer Service Skills
As a Sales Advisor, your ability to handle customer inquiries and complaints is crucial. Prepare examples from your previous experience where you successfully resolved customer issues or improved service quality. This will demonstrate your commitment to customer service excellence.
✨Familiarise Yourself with the Company
Research Pipe and Climate Centre and the Wolseley Group. Understand their values, products, and services. Being knowledgeable about the company will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might face as a Sales Advisor, such as handling backorders or managing stock returns. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and attention to detail.
✨Demonstrate Your Communication Skills
Since good verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully to questions, reflecting your interpersonal skills.
