At a Glance
- Tasks: Create quotes and support customers in the plumbing and heating industry.
- Company: Join Neville Lumb, a leading trade merchant with a people-first approach.
- Benefits: Enjoy competitive salary, bonuses, healthcare, and discounts.
- Other info: Flexible hybrid work options and excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Knowledge of plumbing and heating, teamwork, and strong IT skills.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Free parking
- Onsite canteen
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As an Estimator based in Rainham (RM13 8HY) or Branston (DE14 3PD), you’ll be responsible for:
- Utilising the company’s bespoke CRM system
- Communicating with customers via telephone and email
- Creating quotations for prospect, new and existing customers daily
- Interpreting information provided by the customer to understand their requirements
- Sourcing prices from various manufacturers and suppliers whilst checking product compatibility and availability to meet strict deadlines
- Advising customers on appropriate products, pricing and lead times
- Liaising with both internal and external colleagues to support the conversion of enquiries into quotations and subsequently orders
- Working to deadlines in order to meet customer expectations
- Staying up to date with current product knowledge and trends
This is a full time, permanent role, working 40 hours per week from either our Rainham or Branston office (hybrid work pattern to be discussed).
Here’s what we’d like you to have:
- A good all-round knowledge of the plumbing & heating industry is essential
- An appreciation of the demands of working within the merchant industry
- Understanding of the importance of teamwork and how it can improve service levels for customers
- Ability to demonstrate an understanding and passion for excellence in customer service
- IT, Numeracy and Analytical skills required
We look forward to receiving your application!
Estimator in Rainham employer: Wolseley
At Neville Lumb, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on personal development through our award-winning Wolseley Talent Guild, competitive salaries, and a comprehensive benefits package including generous pension contributions and health initiatives, we ensure that our team members feel valued and empowered. Located in Rainham or Branston, you will enjoy a collaborative culture that prioritises customer satisfaction and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Estimator in Rainham
✨Tip Number 1
Network like a pro! Reach out to people in the plumbing and heating industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Neville Lumb and the Wolseley Group. Understand their values and how they prioritise customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Estimator, you'll be liaising with customers and colleagues regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Neville Lumb and ready to take the next step in your career.
We think you need these skills to ace Estimator in Rainham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Estimator role. Highlight your knowledge of the plumbing and heating industry, and don’t forget to mention any relevant teamwork experiences that showcase your ability to improve service levels.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. Be specific about why you want to work with us at Neville Lumb and how you align with our values.
Showcase Your Analytical Skills:As an Estimator, you'll need strong IT, numeracy, and analytical skills. Make sure to include examples in your application that demonstrate these abilities, whether it's through previous roles or projects you've worked on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the fantastic benefits we offer!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on your knowledge of the plumbing and heating industry. Familiarise yourself with current trends, products, and any recent developments. This will not only help you answer questions confidently but also show your passion for the field.
✨Master the CRM System
Since you'll be using a bespoke CRM system, it’s a good idea to get familiar with similar systems beforehand. If you have experience with any CRM software, be ready to discuss how you used it to manage customer relationships and streamline processes.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your commitment to excellent customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your understanding of the importance of teamwork and customer satisfaction.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to estimating and customer service. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
