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- Tasks: Lead and develop a dynamic hire contract team while ensuring top-notch customer support.
- Company: Join a people-first company that values its employees and customers.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and a fantastic pension scheme.
- Why this job: Make a real difference in a supportive environment with opportunities for career growth.
- Qualifications: Experience in customer support and team management is essential.
- Other info: Access to health benefits, discounts, and wellness initiatives to promote your wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Contract Supervisor based in Luton, you'll be responsible for managing and developing the hire contract team for a national.
Planning & Customer Support Supervisor employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning & Customer Support Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Planning & Customer Support Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Planning & Customer Support Supervisor role. Highlight any relevant management experience and customer support achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you've successfully managed teams or improved customer satisfaction. We love seeing real-life applications of your talents.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and mission. Understanding how they put their people and customers at the heart of everything they do will help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Planning & Customer Support Supervisor, you'll need to demonstrate your ability to manage and develop a team. Prepare examples from your past experiences where you've successfully led a team or improved processes, as this will show you’re ready for the role.
✨Highlight Your Problem-Solving Abilities
In customer support, challenges are inevitable. Be ready to discuss specific situations where you’ve resolved customer issues effectively. This will illustrate your capability to handle the responsibilities of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Wolseley Talent Guild and opportunities for skill development. This shows your interest in growing within the company and that you value their commitment to employee development.