At a Glance
- Tasks: Serve customers, respond to enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with a dynamic team and excellent career development.
- Why this job: Build your career in a supportive environment with opportunities for growth.
- Qualifications: Customer service experience and a positive, proactive attitude are essential.
The predicted salary is between 26695 - 26695 € per year.
Salary: £26,695 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Gloucester, you will be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
This is a full-time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and the occasional Saturday 08.00am - 12.00pm.
Here’s what we’d like you to have:
- Prior industry or trade experience is advantageous
- Previous face-to-face customer service/sales experience is essential
- Willingness to work as a part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Sales Assistant in Norton employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Gloucester, where our employees are at the forefront of our success. With a strong emphasis on personal development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits, and a culture that prioritises health and wellbeing, making us an exceptional employer for those seeking a rewarding career in sales.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Norton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of scenarios where you can showcase your ability to understand and meet customer needs. Role-playing with a friend can really help!
✨Tip Number 3
Show off your proactive attitude! During the interview, share examples of how you've taken initiative in previous roles. This will demonstrate that you're not just a team player but also someone who can drive sales and build relationships.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the Plumb Centre team.
We think you need these skills to ace Sales Assistant in Norton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous customer service or sales experience, and don’t forget to mention your proactive attitude!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Plumb Centre and how your background makes you a great fit. Keep it friendly and professional.
Show Off Your Team Spirit:We love team players! In your application, mention any experiences where you’ve worked well in a team or taken on diverse roles. It shows you’re ready to jump in and help out wherever needed.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wolseley
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers, especially those related to plumbing and heating. Being able to discuss specific items like boilers or sinks will show your enthusiasm and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight how you handled inquiries or resolved issues, as this is crucial for a Sales Assistant position.
✨Demonstrate Proactivity
Think of ways you can proactively engage with customers. Be ready to discuss strategies you might use to build relationships and drive sales, especially with customers who may not be frequent buyers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within the Wolseley Talent Guild. This shows your genuine interest in the role and the company.
