At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent growth opportunities and a vibrant team culture.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: Experience in customer service and plumbing knowledge preferred.
The predicted salary is between 30000 - 38556 £ per year.
Salary: £27,500 Bonus Excellent Benefits
Ensure you read the information regarding this opportunity thoroughly before making an application.
- Dudley (DY2 0UW) - Plumb Centre
So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Dudley, you'll be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 07.30am - 5.00pm and alternating Saturday 08.00am - 12.00pm.
Here's what we'd like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience and knowledge in plumbing/heating products
- Driving license is essential - to help with deliveries and attend meetings
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Willingness to step up to run the branch in the Branch Manager's absence
- Comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Netherton employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Dudley, where our employees are at the forefront of our success. With a focus on personal development through our award-winning Wolseley Talent Guild, competitive salaries, and an array of benefits including enhanced maternity leave and health initiatives, we ensure that our team members thrive both professionally and personally. Join us to be part of a culture that values teamwork, customer service excellence, and career growth.
