At a Glance
- Tasks: Manage customer accounts and reduce debt risk while building strong relationships.
- Company: Join Ideal Bathrooms, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension, and health benefits.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Make a real impact in a pivotal role that enhances customer experience.
- Qualifications: Prior credit control experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
Credit Controller - Milton Keynes (MK1 1FD) - Ideal Bathrooms
So, who are we? We are Ideal Bathrooms - part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Credit Controller based in Milton Keynes, you’ll be responsible for:
- Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk
- Working within set Measures, KPI’s and Objectives assigned individually and to the team
- Ensuring systems are updated with call, payment promise and query information to maintain accurate account history
- Building strong relationships with our customers whilst identifying and actively driving query resolution to enable free cash flow into the business
This is a full-time role working 40 hours per week Monday to Friday 08.30am - 5.00pm.
And here’s what we’d like you to have:
- Prior Credit Control experience is essential
- High level of cash collections - documenting all call activity, including payment promises and all queries
- Strong communication skills with ability to effectively communicate to financial and non-financial stakeholders and build strong and effective relationships
- Demonstrated problem solving knowledge
- Tenacious and flexible approach to your daily role
We look forward to receiving your application!
Credit Controller in Milton Keynes employer: Wolseley
At Ideal Bathrooms, we are committed to fostering a supportive and dynamic work environment in Milton Keynes, where our employees are valued and encouraged to grow. With competitive salaries, generous benefits, and a focus on health and wellbeing, we empower our team members through the Wolseley Talent Guild to develop their skills and advance their careers. Join us to be part of a culture that prioritises customer relationships and teamwork, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ideal Bathrooms and the Wolseley Group. Understand their values and how you can contribute to their customer experience journey. Tailor your answers to show you’re a perfect fit!
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family to boost your confidence and refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ideal Bathrooms team.
We think you need these skills to ace Credit Controller in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and cash collections, and don’t forget to showcase your communication skills. We want to see how you can build strong relationships with customers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Ideal Bathrooms. Mention your problem-solving skills and how you’ve successfully managed customer queries in the past. Let your personality come through!
Showcase Your Achievements:When detailing your previous roles, focus on your achievements rather than just duties. Did you reduce debt risk or improve cash flow? We love numbers, so quantify your successes to make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ideal Bathrooms!
How to prepare for a job interview at Wolseley
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of cash collections and debt management. Brush up on key metrics and be ready to discuss how you've successfully managed portfolios in the past.
✨Showcase Your Communication Skills
Strong communication is crucial for this role. Prepare examples of how you've effectively communicated with both financial and non-financial stakeholders. Think about times when you resolved queries or built relationships that led to successful outcomes.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you've tackled challenges in credit control. Highlight your tenacity and flexibility in finding solutions, as these traits are essential for managing customer relationships and driving query resolution.
✨Understand the Company Culture
Ideal Bathrooms values customer experience and teamwork. Familiarise yourself with their culture and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their mission of putting people and customers at the heart of everything they do.
