At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Earn £27,500 plus bonuses, enjoy generous leave, pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive workplace culture.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a team player attitude are essential.
The predicted salary is between 27500 - 27500 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Arnold, Nottingham, you'll be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
Here's what we'd like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Some warehouse knowledge
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Willingness to step up to run the branch in the Branch Manager's absence
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Mansfield employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Arnold, Nottingham. Our commitment to employee development is evident through our award-winning Wolseley Talent Guild, alongside a competitive salary of £27,500 plus bonuses and an array of benefits including enhanced maternity leave, a generous pension scheme, and health and wellbeing initiatives. Join us to build a rewarding career where your contributions are valued and your growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Mansfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and team management. We recommend rehearsing your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that highlight your ability to supervise, support staff, and handle customer queries. This is your chance to shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Branch Supervisor in Mansfield
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to familiarise yourself with Plumb Centre and the Wolseley Group. Understanding our values and what we stand for will help you tailor your application and show us why you're a great fit!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and any previous roles in the industry. We want to see how your skills align with the Branch Supervisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about the Branch Supervisor position and how your background makes you the perfect candidate. Keep it friendly and professional – we love a bit of personality!
Apply Through Our Website:To maximise your chances of being considered, make sure to apply directly through our website. It’s quick and easy, and ensures your application lands right where it needs to be. Don’t wait too long – we can’t wait to hear from you!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're the right fit for the team.
✨Prepare for Team Dynamics
Since you'll be supervising staff, think about how you can contribute to a positive team environment. Be ready to discuss your leadership style and how you plan to support and motivate your colleagues. This shows that you’re not just a lone wolf but a team player.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the branch's goals, team dynamics, or opportunities for professional development. This shows that you’re proactive and genuinely interested in growing within the company.
