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- Tasks: Serve customers, manage enquiries, and assist with warehouse duties in a dynamic environment.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Why this job: Be part of a new branch and make a real impact on customer satisfaction.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Great opportunities for career development and a supportive team culture.
The predicted salary is between 26695 - 26695 £ per year.
Salary: £26,695 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Sales Assistant based in a brand new branch we are opening in Leicester, you'll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking and packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
- Providing cover driving a 3.5T van delivering plumbing and heating supplies to our customers in the local area
This is a full-time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and Saturdays on a rota basis 8.00am - 12.00pm.
Here's what we'd like you to have:
- Full UK Driving Licence is preferable
- Prior industry experience would be advantageous
- Previous face-to-face customer service is essential
- Prior warehouse experience would be ideal
- Willingness to work as part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Sales Assistant in Loughborough employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since face-to-face interaction is key for a Sales Assistant, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show you’re proactive and ready to tackle any challenge.
✨Tip Number 3
Be prepared to discuss teamwork! As this role involves working closely with others, come armed with stories that highlight your ability to collaborate and support your colleagues. It’s all about showing you can be a great team player.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Assistant in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience, especially in customer service and warehouse duties. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our team at Plumb Centre.
Show Off Your Skills: Don’t forget to mention any specific skills that relate to the job, like your ability to handle heavy items or your proactive approach to customer service. We love candidates who can demonstrate their strengths!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, products, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your proactive attitude and how you can build relationships with customers, as this is crucial for driving sales.
✨Demonstrate Team Spirit
This role requires working as part of a team, so be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported colleagues, showing that you're a team player who can adapt to various roles.
✨Prepare for Practical Questions
Expect questions related to warehouse duties and manual handling, as these are part of the job. Familiarise yourself with the types of products you'll be dealing with, like boilers and sinks, and be ready to discuss how you'd handle tasks like picking and packing orders efficiently.