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- Tasks: Service and maintain hire equipment, providing technical support to customers.
- Company: Join Fusion Utilities Hire, part of the Wolseley Group, a leading trade merchant.
- Benefits: Up to £32,000 salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Mechanical aptitude with experience in mechanics or engineering preferred.
The predicted salary is between 32000 - 32000 £ per year.
Salary: Up to £32,000 + Bonus + Excellent Benefits
We are Fusion Utilities Hire, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Service Engineer based in Gatwick you’ll be responsible for:
- Servicing the company’s hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand.
- Servicing customer-owned equipment and attending onsite breakdowns to provide timely technical support.
- Inspecting returned equipment for damage, triaging customer‑caused issues and liaising with the office to process damage reports.
- Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am - 5.00pm.
And here’s what we’d like you to have:
- Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive‑mechanic backgrounds are well suited.
- Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required.
- Full driving licence essential for attending breakdowns.
- Positive, customer‑focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone.
We look forward to receiving your application!
Service Engineer in London employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings at Fusion Utilities Hire.
✨Tip Number 2
Prepare for the interview by researching common questions for Service Engineers. Practice your answers and think of examples that showcase your mechanical skills and customer service experience.
✨Tip Number 3
Show off your passion for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working with Fusion Utilities Hire and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team.
We think you need these skills to ace Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Engineer role. Highlight any mechanical, electronic, or hydraulic qualifications you have, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for Fusion Utilities Hire. Keep it friendly and professional!
Show Off Your Experience: If you've got experience in the hire industry or have worked with similar equipment, make sure to showcase that in your application. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on your mechanical and technical knowledge. Familiarise yourself with common equipment used in the hire industry, as well as any specific tools or technologies mentioned in the job description. This will help you answer technical questions confidently.
✨Showcase Your Customer Focus
Since the role requires a positive, customer-focused attitude, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or resolved issues for customers, both in person and over the phone.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle onsite breakdowns or triage customer-caused issues. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the company’s approach to health and wellbeing. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.