At a Glance
- Tasks: Support daily operations, build customer relationships, and manage warehouse duties.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Earn £27,500 plus bonuses, enjoy generous leave, pension, and health perks.
- Other info: Full-time role with a dynamic team and a focus on wellbeing.
- Why this job: Develop your skills in a supportive environment with great career growth opportunities.
- Qualifications: Experience in sales and customer service, with strong communication skills.
The predicted salary is between 27500 - 27500 € per year.
Salary: £27,500 + Bonus + Excellent Benefits
Branch Supervisor - Sleaford - Plumb Centre
So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the salary of £27,500, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Sleaford, you'll be responsible for:
- Supporting the Branch Manager with the day-to-day running and operations within this small branch.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- Serving customers on the trade counter, offering advice and product knowledge.
- General warehouse duties including goods in & out, picking and packing customer orders - this will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 7:30am - 5pm (on a rota basis), and an occasional Saturday 8:00am - 12:00pm, paid as overtime.
Here's what we'd like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience would be desirable.
- Prior face-to-face sales and customer service experience.
- Excellent communication skills and confidence interacting with customers to build strong relationships.
We look forward to receiving your application!
Branch Supervisor in Lincoln employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Sleaford. Our commitment to employee development is evident through our award-winning Wolseley Talent Guild, alongside a competitive salary of £27,500, generous benefits including a matched pension scheme, and a focus on health and wellbeing. Join us to build a rewarding career while enjoying a culture that prioritises both our people and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the Branch Supervisor role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, building rapport with customers is key. During your interview, share examples of how you've successfully interacted with customers in the past. This will demonstrate your ability to create strong relationships.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Supervisor in Lincoln
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing your application, make sure to read the job description thoroughly. We want to see that you understand what we're looking for in a Branch Supervisor, so highlight your relevant experience and skills that match our needs.
Show Off Your Customer Service Skills:Since this role involves building rapport with customers, make sure to showcase your face-to-face sales and customer service experience. We love seeing examples of how you've successfully interacted with customers in the past!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experience. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we can’t wait to see your application!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on your product knowledge related to plumbing and the specific items you'll be dealing with, like boilers and sinks. Being able to confidently discuss these products will show that you're serious about the role and can provide valuable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully built rapport with customers or resolved issues. This is key for a Branch Supervisor role, so think of specific situations that highlight your communication skills and ability to handle face-to-face interactions.
✨Understand the Company Culture
Familiarise yourself with Plumb Centre and the Wolseley Group's values. They pride themselves on putting people and customers first, so be ready to discuss how your personal values align with theirs and how you can contribute to their positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for development through the Wolseley Talent Guild, or how success is measured in the Branch Supervisor role. It shows you're genuinely interested and engaged.
