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- Tasks: Assist in branch operations, handle customer enquiries, and manage orders.
- Company: Join a leading trade merchant with a focus on people and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Permanent role with no weekend work and opportunities for career growth.
The predicted salary is between 22000 - 29000 £ per year.
Salary: £25,652 + Bonus + Excellent Benefits
Branch Operations Assistant - Leeds (LS14 1NH) - Managed Services
We are Managed Services, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £25,652 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Operations Assistant based in Leeds you will be responsible for:
- Working with large contract clients from Social Housing to the MOD.
- Dealing with customer enquiries/orders via email and over the phone and processing their orders.
- Speaking to suppliers to source and get quotes on cost for parts, materials and special order items for customers.
- Working within the warehouse picking/packing goods.
- Assisting the team in all areas of the branch where needed to ensure customer requirements are met.
This is a permanent, full-time position working 40 hours per week, Monday to Friday - No weekend work required.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous.
- Proven experience in sales or customer service role.
- Excellent communication skills and confidence in customer interactions.
- PC Literacy is key.
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
- Eagerness to learn, with a positive and enthusiastic attitude.
We look forward to receiving your application!
Branch Operations Assistant in Leeds employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Operations Assistant in Leeds
✨Tip Number 1
Get to know the company! Research Managed Services and the Wolseley Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and suppliers, it’s crucial to demonstrate your confidence and clarity. Try role-playing common scenarios with a friend or family member to get comfortable.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've supported your colleagues in previous roles. Highlighting your dependability and willingness to pitch in wherever needed will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team at Managed Services. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Operations Assistant in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Operations Assistant role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your PC literacy and teamwork skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Managed Services and the Wolseley Group. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Operations Assistant, you'll be dealing with customer enquiries and orders. Prepare examples from your past experiences where you've successfully handled customer interactions. Highlight your communication skills and how you resolved any issues that arose.
✨Demonstrate Team Spirit
This role requires a dependable team player. Think of instances where you've collaborated with others to achieve a common goal. Be ready to discuss how you can support your colleagues and contribute to a positive work environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or opportunities for growth within the company. This shows you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
