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- Tasks: Assist with customer enquiries, process orders, and support the branch team.
- Company: Join Managed Services, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Permanent role with no weekend work and great career growth opportunities.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £25,652 + Bonus + Excellent Benefits
Branch Operations Assistant - Leeds (LS14 1NH) - Managed Services
We are Managed Services, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £25,652 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Operations Assistant based in Leeds you will be responsible for:
- Working with large contract clients from Social Housing to the MOD.
- Dealing with customer enquiries/orders via email and over the phone and processing their orders.
- Speaking to suppliers to source and get quotes on cost for parts, materials and special order items for customers.
- Working within the warehouse picking/packing goods.
- Assisting the team in all areas of the branch where needed to ensure customer requirements are met.
This is a permanent, full-time position working 40 hours per week, Monday to Friday - No weekend work required.
Here’s what we’d like you to have:
- Industry or merchant experience is advantageous.
- Proven experience in sales or customer service role.
- Excellent communication skills and confidence in customer interactions.
- PC Literacy is key.
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
- Eagerness to learn, with a positive and enthusiastic attitude.
We look forward to receiving your application.
Branch Operations Assistant in Ledston employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Operations Assistant in Ledston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Branch Operations Assistant in Ledston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Operations Assistant role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your PC skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be dealing with customers and suppliers, it's crucial to demonstrate your excellent communication skills. Whether it’s in your CV, cover letter, or any additional documents, make sure your writing is clear and engaging. We want to see that you can connect with people!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it shows us you’re keen to join the Managed Services family!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Managed Services and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Operations Assistant, you'll be dealing with customer enquiries and orders. Prepare examples from your past experiences where you've successfully handled customer interactions. Highlight your communication skills and how you resolved any issues to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires a dependable team player. Think of instances where you've collaborated with others to achieve a common goal. Be ready to discuss how you can support your colleagues and contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth within the company, or specifics about the role. This shows that you're engaged and serious about the position.
