At a Glance
- Tasks: Serve customers, manage enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Build your career while helping customers and gaining valuable experience.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 26695 - 26695 € per year.
Salary: £26,695 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Lanark, you will be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
This is a full-time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and every other Saturday 08.00am - 12.00pm.
Here’s what we’d like you to have:
- Prior trade industry experience would be advantageous
- Previous face-to-face customer service/sales experience is essential
- Prior warehouse experience would be ideal
- Willingness to work as part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Sales Assistant in Lanark employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and dynamic work environment in Lanark, where our employees are at the forefront of our success. With competitive salaries, generous benefits including a matched pension scheme and wellness initiatives, as well as opportunities for professional development through our Wolseley Talent Guild, we empower our Sales Assistants to thrive both personally and professionally. Join us to be part of a team that values your contributions and encourages growth in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Lanark
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Sales Assistant. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Being proactive and demonstrating a positive attitude can set you apart from other candidates. Remember, they’re looking for someone who fits well with their team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Lanark
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous customer service or sales experience, and don’t forget to mention your ability to work in a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Plumb Centre and how your background makes you a great fit. Keep it friendly and professional!
Show Off Your Proactive Attitude:In your application, give examples of how you've taken initiative in past roles. Whether it’s building customer relationships or tackling challenges, we want to see that you’re eager to learn and grow with us.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at Plumb Centre!
How to prepare for a job interview at Wolseley
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers, especially those related to plumbing and heating. Being able to discuss specific items like boilers or sinks will show your enthusiasm and understanding of the trade.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this role heavily relies on face-to-face interactions.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential in this role.
✨Show Your Proactivity
Think of ways you've taken initiative in previous roles. Whether it was reaching out to customers or improving processes, showcasing your proactive attitude will resonate well with the interviewers.
