At a Glance
- Tasks: Support sales and admin tasks while managing customer orders and invoices.
- Company: Join Wolseley Managed Services, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Other info: Part-time role with flexible hours and great career growth opportunities.
- Why this job: Kickstart your career with skill development and a supportive team environment.
- Qualifications: Customer service experience and strong admin skills are essential.
The predicted salary is between 10344 - 10344 £ per year.
Salary: £10,344 per annum Bonus Excellent Benefits Operations Assistant - Gosport Hampshire - Wolseley Managed Services - Part Time 15.5hrs Per Week So, who are we?
We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.
We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention?
In addition to the competitive salary, there are also benefits on tap – including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular Yu Life app, our Cycle to Work scheme and more!
As an Operations Assistant based in Gosport Hampshire youll be responsible for: Providing Sales and Admin support.
Answering phone and responding to emails from our suppliers and customers.
Dealing with customer orders.
Dealing with high volume of invoices.
This is a permanent position, part time working 15.5hrs per week.
Monday-Wednesday 8.30am-12.30pm Thursday 8.30am-12 midday.
And heres what wed like you to have: Customers service experience.
Strong administrative skills.
Ability to multi-task and manage high volumes of customer ord.
We look forward to receiving your application!
Operations Assistant in Hampshire employer: Wolseley
Wolseley is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary alongside generous benefits such as a matched pension scheme and enhanced family leave. Our vibrant work culture in Walton on Thames fosters collaboration and development through initiatives like the Wolseley Talent Guild, ensuring that every team member has the opportunity to thrive in their career while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Hampshire
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wolseley and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wolseley and let us see your personality shine through!
We think you need these skills to ace Operations Assistant in Hampshire
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wolseley.
Get Familiar with Our Brand:Before applying, take some time to learn about Wolseley and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wolseley
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wolseley.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wolseley will surely appreciate.
