At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Why this job: Make a real impact in a supportive environment while building your career.
- Qualifications: Customer service experience and a team-oriented attitude are essential.
- Other info: Full-time role with excellent growth opportunities and a positive workplace culture.
The predicted salary is between 27500 - 27500 £ per year.
Salary: £27,500 + Bonus + Excellent Benefits
Branch Supervisor - Surrey (GU23 7JY) - Plumb Centre
So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £27,500 salary there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Branch Supervisor based in Surrey, you will be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within this small branch.
- Supervising and supporting branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including goods in & out, picking and packing customer orders.
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
Here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Some warehouse knowledge
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Willingness to step up to run the branch in the Branch Manager's absence
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
Branch Supervisor in Guildford employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Branch Supervisor role.
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, you'll be interacting with customers and staff daily. Be ready to share examples of how you've successfully built rapport and handled customer queries in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Branch Supervisor in Guildford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you fully understand what we're looking for in a Branch Supervisor. Highlight the key responsibilities and skills mentioned, and think about how your experience aligns with them.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We want to see how your unique skills and experiences make you the perfect fit for this role. Use specific examples from your past that relate to customer service, team leadership, and warehouse duties.
Show Your Personality: We love a bit of character! When writing your application, let your enthusiasm shine through. Share why you're excited about the opportunity to work with us at Plumb Centre and how you can contribute to our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures we get all the info we need to consider you for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're ready to step into this role.
✨Prepare for Team Dynamics
Since you'll be supervising staff, think about how you can contribute to a positive team environment. Be ready to discuss your leadership style and how you would support and train your team. This shows that you’re not just a good fit for the role, but also for the company culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the branch's goals, team dynamics, or opportunities for professional development. This shows that you’re proactive and genuinely interested in growing within the company.