At a Glance
- Tasks: Serve customers, manage enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Build relationships and drive sales while developing your skills.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Brighton, you will be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending.
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
- Driving a 3.5T van to deliver plumbing and heating supplies to our customers including building sites, businesses and private residences.
- Ensuring high standards are maintained in the branch.
This is a full-time permanent role working 40 hours per week Monday - Friday 07:30-16:30 or 08:00-17:00 with 1 hour break and 2 in 7 Saturday 08:00-12:00 paid as overtime.
Here’s what we would like you to have:
- A Full UK Manual Driving Licence would be advantageous.
- Prior industry or trade experience would be advantageous.
- Previous face-to-face customer service/sales experience is essential.
- Prior warehouse experience would be ideal.
- Willingness to work as part of a team and to take on a diverse role.
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic.
We look forward to receiving your application!
Sales Assistant in Eastbourne employer: Wolseley
At Plumb Centre in Brighton, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With competitive salaries, generous benefits, and a strong focus on personal development through the Wolseley Talent Guild, we empower our Sales Assistants to build rewarding careers while enjoying a healthy work-life balance. Join us and be part of a team that values your contributions and prioritises your wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Eastbourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your face-to-face customer service experience.
✨Tip Number 3
Show off your proactive attitude! During the interview, highlight times when you've taken the initiative to solve a problem or improve a process. This will resonate well with the role's focus on building relationships and driving sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the team at Plumb Centre. Good luck!
We think you need these skills to ace Sales Assistant in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant customer service or sales experience you have, and don’t forget to mention your manual driving licence if you have one!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for our team at Plumb Centre. Be sure to mention your proactive attitude and willingness to learn.
Show Your Enthusiasm:We love candidates who are genuinely excited about the role! Make sure to express your enthusiasm for working with us and how you can contribute to our branch’s success in your application.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Wolseley
✨Know Your Products
Familiarise yourself with the plumbing and heating supplies that Plumb Centre offers. Being able to discuss specific products and their benefits will show your enthusiasm and understanding of the role, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for customers, as this is crucial for a Sales Assistant role.
✨Demonstrate Proactivity
Think of ways you can proactively engage with customers. During the interview, share ideas on how you would build relationships with customers, especially those with reduced spending. This shows you're ready to contribute to branch sales right away.
✨Be Ready for Practical Questions
Expect questions about manual handling and driving a 3.5T van. Brush up on safety protocols and any relevant experience you have. Showing that you’re prepared for the physical aspects of the job will reassure them of your capability.
