At a Glance
- Tasks: Manage renewable energy projects and support homeowners with grant applications.
- Company: Join RES, a leading specialist in renewables within the Wolseley Group.
- Benefits: Enjoy a £30,000 salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent career development opportunities.
- Why this job: Make a difference in the renewables sector while building your career.
- Qualifications: Experience in renewables, strong communication, and multitasking skills required.
The predicted salary is between 30000 - 30000 € per year.
Salary: £30,000 + Bonus + Excellent Benefits
Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) - RES - Renewables
So, who are we? We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £30,000 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Renewables Customer Support Coordinator, you will be responsible for:
- Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.
- Maintaining project timelines and addressing any issues proactively providing regular progress updates.
- Coordinating internal teams, suppliers, and installers to ensure seamless project execution.
- Acting as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.
- Working with internal teams ensuring all necessary paperwork is completed accurately on time.
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.
Here’s what we’d like you to have:
- Experience working in the renewables industry.
- Excellent communication skills.
- Ability to multi-task and organise/prioritise your workload.
- PC Literate - Including the use of CRM.
- To be a team player who is happy to take on a diverse role to ensure all runs smoothly.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
We look forward to receiving your application!
Customer Support Coordinator employer: Wolseley
At RES, located in Yeovil, Somerset, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With a strong focus on personal development through our Wolseley Talent Guild, we offer excellent benefits including a competitive salary, generous pension scheme, and a range of health and wellbeing initiatives. Join us to be part of a team that values your contributions and encourages growth in the exciting renewables sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the renewables industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching RES and understanding their projects. Show us you’re genuinely interested in what we do and how you can contribute to our mission in renewable energy.
✨Tip Number 3
Practice your communication skills! As a Customer Support Coordinator, you’ll need to convey information clearly. Role-play with a friend or record yourself to improve your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen to join the RES team!
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Coordinator role. Highlight your experience in the renewables industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for working with us at RES!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any previous experiences where you’ve excelled in communication.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the renewables industry. Understand the latest trends and challenges, as well as RES's role in the market. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Customer Support Coordinator, communication is key. Prepare examples from your past experiences where you effectively communicated with clients or team members. Practising clear and concise responses will also help you during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise your workload. Think of specific instances where you successfully juggled various responsibilities, especially in a project management context. This will highlight your ability to keep things running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
