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- Tasks: Build relationships with customers and manage debt collection effectively.
- Company: Wolseley, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: Customer service experience and strong organisational skills required.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
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Competitive Salary + Bonus + Excellent Benefits
Credit Controller – Ripon – Finance
Hybrid Working- Three Days in the office
So, who are we? We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Credit Controller based in Ripon you’ll be responsible for:
- Building relationships with customers via phone and email and proactively collecting debt
- Liaising with internal sales teams to resolve any queries and invoice disputes
- Credit limit monitoring
- Keeping a record of account information that is easily accessible if requested
This is a full-time, permanent hybrid role working 40 hours per week Monday to Friday between 8am – 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.
And here’s what we’d like you to have:
- Experience in a customer service role, preferably a role that involves speaking with customers over the phone
- Organisational skills and the ability to work independently as well as part of a team
- Computer literate and working knowledge of Microsoft Office (Outlook/Excel/Teams)
- Experience working towards targets and KPIs
- Credit Control experience is desirable
We look forward to receiving your application!
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Credit Controller employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wolseley. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Credit Controller and be ready to share specific examples of your past successes.
✨Tip Number 3
Show off your people skills! Since this role involves building relationships with customers, be prepared to discuss how you've successfully managed customer interactions in the past. Highlight your communication style and how you resolve disputes.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight any relevant experience, especially in customer service and credit control. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Ripon. Share specific examples of how you've built relationships with customers and resolved disputes.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, mention any tools or methods you use to stay organised. We love seeing how you manage your workload and keep track of important information!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wolseley
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numbers! Familiarise yourself with basic credit control metrics and KPIs. This will not only show your understanding of the role but also demonstrate your analytical skills during the interview.
✨Showcase Your Communication Skills
Since building relationships with customers is key, prepare examples of how you've successfully communicated in previous roles. Think about times when you resolved disputes or collected debts effectively. This will highlight your customer service experience and ability to handle challenging conversations.
✨Research the Company Culture
Wolseley prides itself on its people-centric approach. Take some time to understand their values and culture. During the interview, mention how your personal values align with theirs, especially regarding teamwork and customer focus. This will help you stand out as a candidate who fits well within their team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the Wolseley Talent Guild. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
