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- Tasks: Service and maintain hire equipment, providing technical support to customers.
- Company: Join Fusion Utilities Hire, part of the leading Wolseley Group.
- Benefits: Up to £32,000 salary, bonuses, generous pension, and health perks.
- Why this job: Develop your skills in a supportive environment with career growth opportunities.
- Qualifications: Mechanical aptitude and strong communication skills required.
- Other info: Full-time role with a positive, customer-focused team culture.
The predicted salary is between 28800 - 38400 £ per year.
Salary: Up to £32,000 + Bonus + Excellent Benefits
We are Fusion Utilities Hire, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Service Engineer based in Gatwick, you will be responsible for:
- Servicing the company’s hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand.
- Servicing customer-owned equipment and attending onsite breakdowns to provide timely technical support.
- Inspecting returned equipment for damage, triaging customer-caused issues and liaising with the office to process damage reports.
- Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements.
This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am - 5.00pm.
Here’s what we’d like you to have:
- Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive-mechanic backgrounds are well suited.
- Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required.
- Full driving licence essential for attending breakdowns; a forklift licence is an advantage.
- Positive, customer-focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone.
We look forward to receiving your application!
Service Engineer in Crawley employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Fusion Utilities Hire. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you’ll be dealing with mechanical and electronic issues, make sure you can talk confidently about your experience and how you’ve solved problems in the past.
✨Tip Number 3
Show off your customer service skills! Remember, being a Service Engineer isn’t just about fixing things; it’s about helping customers. Think of examples where you’ve gone above and beyond to support someone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our awesome benefits there!
We think you need these skills to ace Service Engineer in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your mechanical skills, any relevant experience in the hire industry, and your customer-focused attitude. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your flexibility and willingness to travel if needed.
Show Off Your Skills: In your application, be sure to showcase your technical skills and any qualifications you have in mechanics or electronics. We love seeing candidates who can demonstrate their strong mechanical aptitude!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team at Fusion Utilities Hire!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Make sure you brush up on your mechanical, electronic, and hydraulic knowledge. Be ready to discuss your past experiences in these areas, especially if you've worked in the hire industry before. This will show that you understand the technical aspects of the role.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent customer service. Whether it's resolving an issue over the phone or face-to-face, be prepared to share how you effectively communicated and supported customers.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. For instance, they might ask how you'd handle a breakdown on-site. Think through your approach and be ready to explain your thought process clearly.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the Wolseley Talent Guild. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
