At a Glance
- Tasks: Serve customers, manage enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent growth opportunities and a supportive team.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Customer service experience and a positive, proactive attitude are essential.
The predicted salary is between 26695 - 26695 € per year.
Salary: £26,695 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Bangor, you will be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending
- General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Potentially covering for the driver when they are on holiday, driving a 3.5T van to deliver plumbing and heating supplies to our customers including building sites, businesses and private residences
- Ensuring high standards are maintained in the branch
This is a full-time permanent role working 40 hours per week Monday - Friday between 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
Here’s what we’d like you to have:
- A Full UK Driving Licence is preferential
- Prior industry experience would be advantageous
- Previous Face to Face customer service/sales experience is essential
- Prior warehouse experience would be ideal
- Willingness to work as a part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Sales Assistant in Caernarfon employer: Wolseley
At Plumb Centre, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. Located in Bangor, our Sales Assistants benefit from a competitive salary of £26,695, along with an array of excellent benefits including a generous pension scheme, annual leave that increases with service, and access to health and wellbeing initiatives. We prioritise employee development through our Wolseley Talent Guild, ensuring that you have the opportunity to grow your skills and advance your career in a company that values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Caernarfon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Sales Assistant. We want you to shine, so rehearse your answers out loud!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm and positive attitude come through. Remember, they’re looking for someone who can build relationships with customers, so be friendly and approachable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Caernarfon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in customer service or sales, and don’t forget to mention your proactive attitude and willingness to learn. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits without fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Wolseley
✨Know Your Stuff
Before the interview, make sure you research Plumb Centre and understand their products and services. Familiarise yourself with common plumbing and heating supplies, as well as the specific needs of trade customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since previous face-to-face customer service experience is essential, prepare examples from your past roles where you successfully handled customer inquiries or resolved issues. Highlight your proactive attitude and how you built relationships with customers to drive sales.
✨Demonstrate Team Spirit
Plumb Centre values teamwork, so be ready to discuss how you've worked effectively within a team in previous jobs. Share specific instances where you collaborated with colleagues to achieve a common goal or supported each other during busy periods.
✨Be Ready for Practical Questions
Given the nature of the role, expect practical questions related to warehouse duties and manual handling. Brush up on safety protocols and best practices for lifting heavy items. Showing that you understand the physical demands of the job will impress the interviewers.
