At a Glance
- Tasks: Assist customers in our bathroom showroom and recommend products to meet their needs.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, bonuses, generous pension scheme, and health benefits.
- Other info: Flexible part-time hours with opportunities for career development.
- Why this job: Gain valuable experience while helping customers create their dream bathrooms.
- Qualifications: Basic computer skills; previous experience is a plus but not required.
The predicted salary is between 27000 - 28000 £ per year.
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Showroom Consultant based in Plymouth, you will be responsible for:
- Welcoming and assisting customers in the bathroom showroom, identifying their needs and recommending appropriate products to suit their requirements
- Showroom designs using CAD system
- Responding to customer queries via phone and email with a proactive, friendly approach and delivering outstanding service
- Proactively generating sales leads to drive new business opportunities for the showroom
- Maintaining a clean, organised showroom that showcases our product range in the best possible way
This is a part-time, permanent role working 20 hours per week. Every other Saturday 8:00am - 12:00pm, paid as overtime. Previous experience in the industry or a showroom environment is beneficial but not essential; full training will be provided. Basic computer literacy is required.
Part Time Pensions Consultant in Bridge employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are committed to fostering a supportive and inclusive work environment in Plymouth, where our employees are valued and encouraged to grow. With competitive pay, a generous benefits package including a matched pension scheme and health initiatives, as well as access to our award-winning Wolseley Talent Guild for skill development, we ensure that our team members can thrive both personally and professionally. Join us to be part of a company that prioritises your wellbeing and career progression while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Pensions Consultant in Bridge
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wolseley and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wolseley and let us see your personality shine through!
We think you need these skills to ace Part Time Pensions Consultant in Bridge
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wolseley.
Get Familiar with Our Brand:Before applying, take some time to learn about Wolseley and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wolseley
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wolseley.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wolseley will surely appreciate.
