At a Glance
- Tasks: Supervise daily operations, support colleagues, and serve customers with expert advice.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a vibrant team culture.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a willingness to lead.
The predicted salary is between 30000 - 38556 £ per year.
We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Team Supervisor based in Bedford, you’ll be responsible for:
- Assisting the Branch Manager with the day-to-day running and operations within the branch and take charge when they are not available
- Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
- Serving customers on the trade counter, offering advice and product knowledge
- Develop the customer base, improve retention, satisfaction, product mix and range
- Identify and recommend ways to improve profits
- Building rapport with suppliers
- General warehouse duties including goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
- Ensure compliance with policies and procedures
This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
Here’s what we’d like you to have to be a successful Team Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment is essential
- Willingness to step up to run the branch in the Branch Manager's absence
- Someone who is comfortable making outbound sales calls to customers
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
We look forward to receiving your application!
Team Supervisor in Bedford employer: Wolseley
At Plumb Centre, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Bedford, where our employees are at the forefront of our success. With competitive salaries, generous benefits including a matched pension scheme and enhanced leave options, alongside opportunities for professional growth through our Wolseley Talent Guild, we empower our Team Supervisors to thrive both personally and professionally. Join us to be part of a culture that values teamwork, customer satisfaction, and employee wellbeing, all while enjoying access to exclusive discounts and health initiatives.
