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- Tasks: Serve customers, maximise sales, and manage warehouse tasks in a dynamic environment.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Customer service experience and a willingness to learn are key.
- Other info: Full-time role with excellent growth opportunities and a supportive team.
The predicted salary is between 25000 - 32000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Assistant based in Portadown, you will be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product advice and recommendations while building strong relationships
- Proactively engaging with both new and existing customers to maximise sales opportunities
- Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude
- Dealing with suppliers over the telephone
- Carrying out general warehouse tasks, including booking in stock, putting stock away into designated locations and maintaining high standards within the warehouse
- Picking and packing customer orders with accuracy and efficiency (this will involve heavy lifting)
This is a full-time permanent role working 42.50 hours a week: Monday - Thursday 07.30am to 5.00pm, Friday 07.30am - 4.00pm, and Saturday on a rota basis 08.30am to 12.00pm.
Here’s what we’d like you to have:
- Prior experience working in plumbing, building, electrical industry would be advantageous
- Previous face-to-face customer service/sales experience
- Previous warehouse experience
- Willingness to learn with an enthusiastic approach
- A dependable, hardworking team player who’s open to learning
We look forward to receiving your application!
Sales Assistant in Armagh employer: Wolseley
Contact Detail:
Wolseley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Armagh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Sales Assistant role, especially your customer service skills and any relevant industry knowledge.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant in Armagh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in customer service or the plumbing and building industry. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Wolseley
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, products, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight how you built relationships with customers and maximised sales opportunities.
✨Demonstrate Your Team Spirit
Bassetts values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in a fast-paced environment like a warehouse or retail setting.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle the physical demands of the role, such as heavy lifting and stock management. Be honest about your experience and express your willingness to learn and adapt to the job requirements.