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- Tasks: Provide technical support for air conditioning systems and resolve complex issues.
- Company: Join Climate Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Degree in Mechanical or HVAC Engineering and 3-5 years of relevant experience.
- Other info: Permanent role with no weekend work and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
You’ll be responsible for:
- Providing technical assistance to customers, service engineers, and sales teams (Branches and KAM’s) regarding air conditioning systems.
- Diagnosing and resolving complex product/installation issues, both remotely and on-site.
- Maintaining in-depth knowledge of air conditioning products, including VRV/F systems, split units, and chillers.
- Conducting site visits (pre and after sales) and liaising with suppliers and manufacturers for technical queries and product updates and training.
This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00AM-17:00PM with 1hr break. No weekend work required.
And here’s what we’d like you to have:
- Degree or diploma in Mechanical Engineering, HVAC Engineering, or related field.
- Minimum 3–5 years in HVAC or air conditioning technical support or engineering role.
- Strong understanding of refrigeration cycles, electrical systems, and control technologies.
- Good computer and IT skills.
- Valid driver’s license.
We look forward to receiving your application! Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!
Product Support Engineer in Warwick employer: Wolseley UK
Contact Detail:
Wolseley UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the lookout for a Product Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge about air conditioning systems, especially VRV/F systems and chillers. We want you to feel confident when discussing how you can diagnose and resolve complex issues.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled tricky technical challenges in the past. This will help us see how you can bring value to our team at Climate Centre.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our awesome team at Climate Centre.
We think you need these skills to ace Product Support Engineer in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Engineer role. Highlight your experience in HVAC or air conditioning, and don’t forget to mention any relevant qualifications. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Show Off Your Technical Skills: Since this role involves diagnosing complex issues, make sure to showcase your technical skills in your application. Mention specific systems you’ve worked with, like VRV/F systems or chillers, to grab our attention!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Wolseley UK
✨Know Your Stuff
Make sure you brush up on your knowledge of air conditioning systems, especially VRV/F systems and chillers. Be ready to discuss specific technical issues you've resolved in the past, as this will show your expertise and problem-solving skills.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your experience in HVAC or technical support. Think about times when you diagnosed complex issues or provided exceptional customer service, as these stories will resonate well with the interviewers.
✨Ask Smart Questions
Come prepared with insightful questions about the company’s products and their approach to customer support. This not only shows your interest in the role but also demonstrates your proactive attitude towards understanding their business.
✨Be Personable
Remember, they’re looking for someone who fits into their team culture. Be friendly and approachable during the interview. A positive attitude can go a long way in making a great impression!
